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National General Insurance

National General Insurance

Mail Processor

Bethpage, NY
Full Time
  • Responsibilities


    Accurately process incoming mail and properly route to claims personnel including opening, identifying, delivering, or routing mail to the appropriate people. Process all requests for files and recorded statements.


    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

    • Scanning/imaging of policy and claim related documents
    • Pick up and deliver mail to all Units
    • Process all requests for open and closed files, which includes retrieving, filing, boxing and tracking
    • Responsible for maintaining upkeep of scanners and equipment
    • Open and sort all incoming mail and date stamp documents
    • Research the location of a claim file and order from warehouse daily, based on request form Claims representative or Manager
    • Index, sort, and file necessary paperwork
    • Log all file purges and closed files into the database for retrieval purposes, and prepare for storage at appropriate warehouse
    • Mail all outgoing files utilizing FedEx overnight where needed
    • As needed travel with Company vehicle to US Post Office and warehouse
  • Qualifications


    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • High school diploma or general education degree (GED)
    • General knowledge of all relevant systems in order to perform inquiry functions on each
    • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
    • Ability to proof, alphabetize, and sort
    • Ability to prioritize work effectively
    • Must possess effective verbal and written communication skills


    • Familiar with the overall department and organization structure and functions
    • In depth knowledge of the warehouse organization and systems
    • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
    • Valid U.S. State issued driver’s license
    • Motor Vehicle Record consistent with our eligibility criteria
  • Industry
  • Fun Fact
    We're a company of many niche businesses where you can grow and thrive in many different disciplines.
  • About Us

    National General is a leading insurance carrier which has been in the industry since 1939. Through subsidiaries and other affiliated companies, National General offers homeowners, flood, personal and commercial auto, RV, motorcycle, life, accident and supplemental health insurance products. National General Insurance is a thriving company committed to ensuring that our employees achieve their personal best. Our employees are advancing their careers at a best-in-class insurance provider that is an industry leader in innovation. We give employees resources which enable them to take charge of their own future success.