If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

JOB DESCRIPTION SUMMARY

Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!

As a Technical Clerk, you'll perform technical and administrative support in accordance with standard procedures. You will maintain records, prepare reports, verify information and resolve common problems.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

• Performs clerical duties requiring knowledge of general department/division and organizational practices and procedures.

• Maintains records and checks data for control purposes. Compiles and distributes standard reports which may be technical in nature from a variety of sources within and outside of department.

• Assists in answering telephones; takes messages and/or redirects calls; responds to routine questions; explains routine policies and procedures as necessary.

• Trains new employees and serves as first contact for problems when required.

• Assists in meeting room set-up and preparation, as requested.

• May perform other responsibilities as assigned.

TYPICAL SKILLS AND EXPERIENCES:

EDUCATION: High school, vocational or technical school studies.

EXPERIENCE: Two years in general office environment. Prefer one year of experience in a related function area.

KNOWLEDGE, ABILITIES AND SKILLS: General knowledge of office practices and procedures, basic mathematics and familiarity with office filing systems. Effective communication skills used for interaction with all levels of associates and/or external sources. Ability to set work priorities and recommend solution to general work-related issues. Ability to operate standard office equipment and build/maintain filing systems.

Geographic location is flexible

BENEFITS

We have an array of benefits to fit your needs, including: medical/dental, paid time off plus nine paid holidays, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

At Nationwide, our purpose is clear: we protect people, businesses, and futures with extraordinary care. Since 1926, we’ve been steadfast in our commitment to safeguarding what matters most. But it’s more than just a job for us—it’s a calling. Our financial strength and caring culture extend beyond our associates; they resonate within the very communities we serve. You can feel the difference at Nationwide. It’s in the way we listen, the way we innovate, and the way we support one another. That’s why we’re consistently recognized as one of the Fortune 100 Best Companies To Work For. But don’t just take our word for it—see what others say about us. Explore why Nationwide is more than a workplace; it’s a place where purpose meets passion.

And here’s the best part: you belong here. We’re an equal opportunity employer, celebrating diversity and fostering an inclusive culture where everyone feels challenged, appreciated, respected, and engaged. At Nationwide, we don’t just prohibit discrimination and harassment—we actively create a space where every characteristic is valued and every voice is heard.