If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

Job Description Summary

The scope of this internship will focus on active involvement in research, data analysis, and project management to influence business outcomes in the Personal Lines Claims organization while learning about the broader Claims function and corresponding skill sets. Assists in collaborative efforts with corporate and business partners to create requirements for either the development of new or changes to existing claims processes and workflows.
We’re looking for Personal Lines Claims Interns, location variable, with remote work options available. Some travel will be necessary for the Capstone project (under 2 week).

Internship Roles/Responsibilities:

• Learn and engage in data analysis and data-related projects. Effectively interpret, manipulate, and use data to drive recommendations and/or to make a compelling case for change.
• Provides input to project teams. Conducts research as part of process to build requirements for the development of new/or enhancements to existing technologies, claims processes, and workflows.
• Strong communication skills preferred as will meets with stakeholders to gather information.
• Assists in creating process flow diagrams, communications, presentations, and decision documents for processes and projects as needed.
• Under guidance, works with customers and project teams to develop business cases and comprehensive project plans to identify, quantify, and deliver process design efforts in support of business objectives.
• Complete a capstone project: Identify an opportunity area within the Claims function, develop a solution to address the opportunity and present the proposal to Personal Lines Claims leadership team for consideration.

Skills/Qualifications Desired

Education:

• Undergraduate studies in business administration, computer science, mathematics or related field.
• Completion of sophomore or junior year is preferred.
• Involvement in student activities and/or some work experience.

Knowledge:

• Knowledge of internet technologies such as Microsoft Windows programs including Word, Excel, PowerPoint and Outlook.
• Must have a understanding of project management, data processing, and customer service concepts and practices.

Competencies:

• Excellent communication and conflict resolution skills.
• Excellent time management skills.
• Ability to multitask and deal with ambiguity.
• Must be able to work in a team environment.
• Must have strong oral and written communication skills in order to interact with all levels of personnel.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.

The national hourly pay range for Nationwide Internships is: $21 - $35

At Nationwide, our purpose is clear: we protect people, businesses, and futures with extraordinary care. Since 1926, we’ve been steadfast in our commitment to safeguarding what matters most. But it’s more than just a job for us—it’s a calling. Our financial strength and caring culture extend beyond our associates; they resonate within the very communities we serve. You can feel the difference at Nationwide. It’s in the way we listen, the way we innovate, and the way we support one another. That’s why we’re consistently recognized as one of the Fortune 100 Best Companies To Work For. But don’t just take our word for it—see what others say about us. Explore why Nationwide is more than a workplace; it’s a place where purpose meets passion.

And here’s the best part: you belong here. We’re an equal opportunity employer, celebrating diversity and fostering an inclusive culture where everyone feels challenged, appreciated, respected, and engaged. At Nationwide, we don’t just prohibit discrimination and harassment—we actively create a space where every characteristic is valued and every voice is heard.