Under general supervision, responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall Bond and Specialty Insurance/BU strategy and objectives. Primary responsibilities include: Underwriting new and renewal business Building and maintaining productive relationships with agents and brokers Consistently achieving budgeted financial results Collaborating with BU and region colleagues as well as internal/external business associates Sales and marketing Facilitation of underwriting workflow, process and operations This job does not manage others.

Primary Job Duties & Responsibilities

Underwriting & Pricing:

• Underwrites and assesses risk for routine, small to mid-size, renewals and new business items in conjunction with BU strategies. Makes appropriate decisions within own underwriting authority.
• Manages the submission and underwriting process for own agency plant, working with more experienced underwriters if outside authority.
• Is able to determine if an account is within or outside underwriting appetite/strategy.
• Makes recommendations to underwriter 2, as appropriate.
• Inputs financials and is able to calculate key ratios and draw conclusions about the general financial health of an account.
• Proactively collaborates with regional and Home Office underwriters.
• Maintains accurate underwriting documentation and information.
• Meets quality assurance standards.

Underwriting Operations:

• Manages flow of new and renewal business.
• May be involved in complex non-premium bearing activities (e.g. renewal solicitation; troubleshooting billing/accounting issues, collections); is the resident go to person for underwriting systems and process questions.
• May process renewal transactions.
• Handles day-to-day business requests from agents.

Agency Management/Relationship:

• May participate in agency training sessions.
• Primary agency relationship is CSR.

Sales Management/Marketing:

• Identifies and captures new business opportunities via the renewal or submission process or by expanding existing relationships; may prospect for new relationships.
• Achieves and/or surpasses agency/broker sales goals.
• Develops relationships with key broker and agency staff.
• Executes on agency plant sales plan; may co-develop plan.
• Participates in Region and/or Business Unit sales meetings.
• May partner with colleagues in other Bond and Specialty Insurance or Travelers BUs to cross sell all Travelers products.
• Is able to utilize analytics and tools to assist in the sale and pricing (if applicable) of accounts.
• Other duties as assigned.

Minimum Qualifications

• Bachelor degree or one year of relevant business experience required.

Education, Work Experience, & Knowledge

• Bachelor degree preferred.
• Typically has a minimum of 6 months to 3 years of experience.

Industry Knowledge:

• Demonstrates a fundamental understanding of the local marketplace.
• Demonstrates an ability and desire to learn about Travelers and BU critical business issues and financial drivers.

Product Knowledge:

• Working knowledge of BU products/coverages and pricing and the linkages to strategy.
• Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.

Licensing or Certificates

• N/A

Job Specific Technical Skills & Competencies

• Able to use all Bond and Specialty Insurance technology tools proficiently.
• Negotiates skillfully in routine situations.
• Gains the trust of others quickly.
• Takes ownership and responsibility for actions and outcomes, performance and results.
• Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Demonstrates effective verbal, written and listening communication skills.
• Provides service excellence to internal or external clients.
• Exercises sound judgment, makes decisions and commits to a position.
• Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.
• Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
• Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
• Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; does not assume a single best way.
• Has an accurate picture of strengths and weaknesses and is willing to improve.
• Seeks out experiences that may change perspective or provide an opportunity to learn new things.
• Provides good role model for employees and keeps a positive attitude.
• Acts in accordance with stated values; follows through on promises; uses ethical considerations to guide decisions and actions.

The Travelers Companies, Inc. is a leading provider of property casualty insurance for auto, home, and business. Travelers prides themselves on helping customers manage risk before a claim occurs — and responding with speed, professionalism, and compassion when claims do happen. Through challenging work in a fast-paced atmosphere, they provide student and graduates with a rewarding experience that will keep them moving.