1. Provide professional customer service and support to clients
2. Conduct virtual client appointments and consultations
3. Identify client needs and recommend appropriate benefit solutions
4. Educate clients on available programs and coverage options
5. Follow established customer service and sales processes
6. Complete client enrollment and follow-up activities
7. Maintain accurate client records and documentation
8. Participate in virtual team meetings, training, and coaching
9. Work toward individual and team performance goals

1. Strong verbal and written communication skills
2. Reliable, professional, and organized
3. Comfortable working in a remote environment
4. Willing to complete required state licensing
5. Own a laptop/desktop, reliable internet, and a quiet workspace

1. Customer service and relationship-building skills
2. Positive, professional attitude
3. Strong listening and communication abilities
4. Goal-oriented and self-motivated
5. Coachable and open to feedback
6. Time management and organizational skills
7. Comfortable using computers and virtual communication platforms
8. Previous experience in customer service, retail, hospitality, sales, or leadership is a plus

1. 100% Remote — Work From Home
2. Entry-Level Training & Coaching
3. Structured onboarding and ongoing development
4. Virtual work environment and team support
5. Career Advancement & Leadership Opportunities
6. Clients Provided — No Cold Calling
7. Flexible scheduling options
8. Collaborative virtual team environment
9. Performance-based incentives and recognition

Globe Life: American Income Division (AIL) is one of the largest providers of supplemental insurance coverage to labor unions, credit unions, and associations. American Income Division is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand.

AIL’s wholly-owned subsidiary, Globe Life: National Income Division (NIL), is licensed in the state of New York. Globe Life: American Income/National Income Division has earned the A (Excellent) Financial Strength Rating from A.M. Best Company as of (8/23). Globe Life: American Income Division is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company