PRIMARY PURPOSE:  Provide administrative sales support to Affinity Account Management Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Review applications for completeness, to include, confirming all required information is submitted, ensure information is consistent and verify the submitting agent entered information correctly into NGIC systems
• May request additional information and follow up on outstanding request
• Provide general clerical support for the office
• Answer the phone and provide assistance to individuals inside and outside the organization   
• Review and summarize calls, escalate to Account Manager for resolution, as needed
• Prepare daily, weekly and monthly reports to include formatting the report
• Follow up on insurance rates, quotes and endorsements
• Coordinate any issued business with affinity partners

MINIMUM SKILLS AND COMPETENCIES: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED)
• 1+ year of previous administrative or sales support experience 
• Must possess effective verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to keep confidential information safe
• Ability to make decisions quickly and effectively
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
• Strong attention to detail
• Ability to work under pressure

DESIRED SKILLS:

• 1+ year of  experience working with Microsoft Access

National General is a leading insurance carrier which has been in the industry since 1939. Through subsidiaries and other affiliated companies, National General offers homeowners, flood, personal and commercial auto, RV, motorcycle, life, accident and supplemental health insurance products. National General Insurance is a thriving company committed to ensuring that our employees achieve their personal best. Our employees are advancing their careers at a best-in-class insurance provider that is an industry leader in innovation. We give employees resources which enable them to take charge of their own future success.