Job Description Summary

Under direct supervision, Technology Foundational Development Program (TFDP) role combines hands on Technology experience with mentorship and a technology curriculum to prepare employees for a career in Software Development roles. Completes basic programming tasks including analysis, coding, configuring, testing, debugging, troubleshooting, documentation, application health monitoring/alerting, and implementation of programs. This job does not manage others.

Primary Job Duties & Responsibilities

• Performs system programming tasks of basic complexity that are often repeatable.
• Responsibilities include performing basic analysis, coding, testing, debugging, configuration, incident investigation, documentation, application health monitoring/alerting, and implementation of programs.
• Estimates work assignments at a basic level.
• Often requires significant guidance from more experienced team members or a manager.Assists in the identification of business requirements.
• Begins to develop basic business knowledge and terminology through daily work assignments.
• Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects.
• Other duties as assigned.
• Additional components of the TFDP role include:TFDP new hire orientation where employees will gain exposure to all technology lines of business within Travelers through lines of business overviews, networking with technology leadership, and networking with peers.
• Mentorship structure. Technology Curriculum with specific coursework in technology in general and Travelers specific technology concepts that will set a foundation for a career in technology.
• Cohort group that meets quarterly to connect and share best practices and discuss hot topics.In addition to day to day management, employees will receive support from TFDP management.

Minimum Qualifications

• Obtained or in the process of obtaining a Technology or business related undergraduate or graduate degree and 0-3 years of Technology related experience (can include one or more internship experiences in the technology field).
• Legally authorized to work in the United States.
• Education, Work Experience, & Knowledge
• Obtained or in the process of obtaining a Technology or business related (technology minor) undergraduate or graduate degree with a cumulative preferred GPA of 3.0 or higher.
• Preferred undergraduate/graduate majors include: Computer Science, Computer and Electrical Engineering, Information Technology, Mathematics with a minor in Information Technology, and Management Information Systems.
• Demonstrated initiative and extra-curricular involvement showcasing technology skills preferred.
• For experienced or career changing candidates, full-time professional experience in technology of three years or less preferred.

Job Specific Technical Skills & Competencies

Technical Knowledge:

Developing analytical skills for programming/ configuration tasks, identifying discrepancies, incident and defect trends and resolutions, solution delivery, monitoring and/or support of applications of basic complexity. In addition, demonstrates an aptitude for learning assigned supported business systems and technology.

Communication Skills:

• Ability to communicate thoughts/ideas clearly.
• Demonstrates basic active and effective communication skills with team members, including active listening and effective written and verbal communication skills.
• Effectively contributes and communicates with the immediate team.
• Problem Solving & Decision Making:
• Able to recognize and analyze basic technology defects and incidents and develop timely, practical, cost effective solutions with supervisory assistance.
• Able to identify cause and effect relationships in assigned systems and applications.

Team Orientation:

• Ability to foster relationships with peers to achieve objectives. Practices objectivity and openness to others views.

Planning:

• Ability to manage time and competing priorities.
• Developing the ability to accurately evaluate and estimate new tasks.
• Developing a planning skill set including providing management with accurate and timely status information.
• Environmental / Work Schedules / Other
• Operates standard office equipment continuously.
• Sitting continuously.
• Use of Keyboards, Sporadic 10-Key continuously.
• Travel Required

The Travelers Companies, Inc. is a leading provider of property casualty insurance for auto, home, and business. Travelers prides themselves on helping customers manage risk before a claim occurs — and responding with speed, professionalism, and compassion when claims do happen. Through challenging work in a fast-paced atmosphere, they provide student and graduates with a rewarding experience that will keep them moving.