Job Summary

Under direct supervision, Technology Foundational Development Program (TFDP) role combines hands on IT experience with mentorship and an IT curriculum to prepare employees for a career in Software Development roles. Completes basic programming tasks including analysis, coding, configuring, testing, debugging, troubleshooting, documentation, application health monitoring/alerting, and implementation of programs. This job does not manage others.

Primary Job Duties & Responsibilities

• Performs system programming tasks of basic complexity that are often repeatable.
• Responsibilities include performing basic analysis, coding, testing, debugging, configuration, incident investigation, documentation, application health monitoring/alerting, and implementation of programs.
• Estimates work assignments at a basic level.
• Often requires significant guidance from more experienced team members or a manager.
• Assists in the identification of business requirements.
• Begins to develop basic business knowledge and terminology through daily work assignments.
• Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects.
• Other duties as assigned.

Additional components of the TFDP role include:

• TFDP new hire orientation where employees will gain exposure to all IT lines of business within Travelers through lines of business overviews, networking with IT leadership, and networking with peers.
• Mentorship structure.
• IT Curriculum with specific coursework in IT in general and Travelers specific IT concepts that will set a foundation for a career in IT.
• Cohort group that meets quarterly to connect and share best practices and discuss hot topics.
• In addition to day to day management, employees will receive support from TFDP management.

Minimum Qualifications

• Obtained or in the process of obtaining an IT or business related undergraduate or graduate degree and 0-3 years of IT related experience (can include one or more internship experiences in the IT field).
• Minimum cumulative GPA requirement of 3.0 or higher.
• Legally authorized to work in the United States.

Education, Work Experience & Knowledge

• Obtained or in the process of obtaining an IT or business related (IT minor) undergraduate or graduate degree with a preferred GPA of 3.2 or higher.
• Preferred undergraduate/graduate majors include: Computer Science, Computer and Electrical Engineering, Information Technology, Mathematics with a minor in Information Technology, and Management Information Systems.
• Demonstrated initiative and extra-curricular involvement showcasing IT skills preferred.
• For experienced or career changing candidates, full-time professional experience in IT of three years or less preferred.

Job Specific & Technical Skills & Competencies

• Analytical Thinking: At a basic level, identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Facilitation: At a basic level, uses and adjusts style and technique to assist group process and understanding.
• Communication: At a basic level, demonstrates effective verbal, written, and listening communication skills.
• Teamwork: At a basic level, works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
• Relationship Management: At a basic level, seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
• Business Perspective: At a basic level, uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
• Conflict Management: At an introductory level, brings conflicts into the open and resolves them collaboratively.
• Change Management / Resilience: At a basic level, remains energized and focused in the face of ambiguity, change or strenuous demands.
• Risk Taking: At an introductory level, identifies, assesses, manages and takes intelligent risks to attain objectives.

Travelers is an equal opportunity employer.

Comprehensive Benefits Package

The Travelers Companies, Inc. is a leading provider of property casualty insurance for auto, home, and business. Travelers prides themselves on helping customers manage risk before a claim occurs — and responding with speed, professionalism, and compassion when claims do happen. Through challenging work in a fast-paced atmosphere, they provide student and graduates with a rewarding experience that will keep them moving.