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2023 Intern - UX Researcher

Learn more about Expedia Group
Expedia Group

Expedia Group

2023 Intern - UX Researcher

Austin, TX
Internship
Paid
  • Responsibilities

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    Are you looking to be part of a world-class design team dedicated to crafting incredible travel experiences? Do you want to power the future of travel? Are you ready to fuel industry change and jumpstart your career in User Experience Research at a leading travel technology company? As an Intern at Expedia Group, you’ll work on meaningful projects that innovate travel, and be a part of a supportive culture of inclusivity and impact. 

    We pave the route for our early careers talent to go far and fast with accelerated career development. By joining the Expedia Group 2023 Global Summer Internship Program as a User Experience Researcher Intern, you’ll fully integrate into our inclusive community and gain a well-rounded experience of life at Expedia Group. At the conclusion of the program, you’ll have the opportunity to reflect on your experience with your manager and potentially receive a conversion offer for a full-time role as part of our Expedia Group Graduate Program after you graduate!

    About the Internship Program:

    • Onboarding: first week support with our Early Careers team, introductions to Expedia Group, laptop set up, meeting your intern cohort

    • Intern Bootcamp: role-specific technical and professional skills learning to help you get set up for success

    • Social events: regular fun events for all interns to get to know each other during the program 

    • Leadership Series: opportunities to directly ask questions and learn about the career journeys of our leaders during exclusive intern-only Q&A events

    • Learning Series: interactive workshops to build professional & soft skills, and to support development, including topics such as personal branding and mental wellness  

    • Support: coaching and advice, provided by managers, navigators (buddies) and Early Careers

    • Project work: interns enjoy a great level of responsibility and complete incredible projects specific to their role profile based on our business needs

    What You’ll do:

    UX Researchers at EG are committed to the ideal that the best products are built by teams who focus on understanding user behavior. We have created a dynamic, iterative work environment where research insights have an immediate impact on a product’s user experience, and where research impacts the entire end-to-end journey of a user's interaction with a product and supports identifying new opportunities for the product and business. 

    • Assisting UX researchers in designing, conducting and analyzing results from a variety of research studies including usability lab studies, remote research, field studies and survey design

    • Work closely with cross-functional product teams to identify research topics, gather stakeholder requirements, and communicate actionable results

    • Contribute to project planning, department efforts, and development of a strong research team culture

    • Communicate results and illustrate suggestions in compelling and creative ways, understandable by a cross-functional and cross-cultural audience

    Who You Are:

    We know that many potential candidates can be hesitant to apply for a job if they aren't sure that they meet all the criteria shared. If you meet all the criteria labelled ‘Must’ and are interested in this role, we encourage you to apply!

    • Must be available to commit to the full program dates from May 22nd, 2023 – July 28th, 2023 OR June 26th, 2023 -September 1st, 2023

    • Must be graduating between December 2023 and July 2024 with a degree (bachelors accepted, masters preferred) in a related technical field (e.g., Human-Computer Interaction, Experimental Psychology, or other research area)

    • Must be willing to relocate to city of job location if outside commuting distance

    • Must have no more than 2 years' professional experience 

    • Helpful to show an understanding or experience with of the fundamentals of these core research skills: research planning; quantitative or qualitative research methods; research reporting

    • Helpful to have effective communication skills and the ability to engage with a variety of partners (e.g., internal, external, technical, non-technical people)

    What We Offer:

    Successful candidates will receive a competitive compensation package including the benefits below and others:  

    • Competitive hourly wage

    • Travel discounts

    • Opportunity to receive a full-time offer after graduation through our career accelerating rotational program, Expedia Group Graduate Program

    The total cash range for this position in Austin is $47/hr to $51/hr during the 10 week program.

    Next Steps:

    Apply now! Our dedicated early careers team will review your application and suitable applicants will be encouraged to complete an immersive strength based online assessment as the first step. Depending on the role profile you are applying to, selected candidates may also be asked to take a skills-based screening assessment. 

    Candidates who are invited to a final round interview will have the opportunity to meet with members of our team through two virtual interviews covering both technical and behavioral skills related to the position. These interviews will also be a chance for you to learn more about us, too!

  • Industry
    Internet
  • About Us

    Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We are made up of the most knowledgeable, passionate, and creative people in our business. From engineers and marketers to customer service and concierge teams, our people are what power us to deliver the experience that brings travel closer to our customers and partners every single day.