Salary Range

US Remote 64,000 - 94,000 USD per year

Austin 64,000 - 94,000 USD per year

NYC Metro Area 76,000 - 110,000 USD per year

SF Bay Area 82,000 - 118,000 USD per year

Seattle 76,000 - 110,000 USD per year

Your Job

At Indeed, we want to make the hunt for that dream job as easy as possible for everyone. In order to do this, we need to get the jobs first. Every job. On every site. Everywhere. This is why we aggregate millions of jobs each day from over 100,000 internet sites globally.

You are responsible for assisting vendors that tell our aggregation engine how to get these jobs and ensure they have clear processes to follow and that they deliver quality outcomes. You will work closely with senior team members for guidance, to escalate issues, and to report potential bugs.

As an Aggregation Operations Vendor Technical Analyst you will be expected to drive existing and new operational workflows with partner vendors while building a strong understanding of the needs of the business. Helping to define and measure the quality and effectiveness of the work is a major part of the role. You should be comfortable when asked to perform in depth analysis and research in a competent and efficient manner.

You will:

• Perform technical, quality, and productivity checks daily on vendor work

• Coach and give insight to vendors to create a highly responsive team that meets the required published performance standards

• Regularly review and ensure that vendor teams follow procedures, process flows and guidelines

• Apply technical analyst tools/techniques and develop a breadth/depth of mastery of technical analyst skills through project work

• Solve problems and/or conduct analysis, manage vendor and internal stakeholder relationships

• Communicate directly with individual vendors and vendor leads, providing support for any questions or problems as they arise in real-time

• Develop and suggest process and performance improvement with vendor managers to improve workflows

• Responsible for the development and rollout of new features and workflows working side by side with vendor to test

• Work to resolve vendor issues escalated by other internal teams

• Act as liaison between vendors and product and dev teams to both QA changes and suggest tool and system improvements

• Maintain and update documentation used by vendors and internal Aggregation teams

Who You Are

• 3+ years experience in operations, project management, or quality or data analysis

• Technical knowledge of HTML, CSS, HTTP, REGEX skills required

• Experience utilizing multiple software systems and processes working in a web technology company within an operational team

• Experience with quality assurance processes, including conducting audits, facilitating calibration sessions, and using data to drive continuous improvement

WHO WE ARE

We are builders, we are integrators. We create and optimize solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity.

OUR MISSION

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

SALARY RANGE DISCLAIMER

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.

FAIR CHANCE HIRING

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

OUR POLICIES AND BENEFITS

View Indeed's Applicant Privacy and Accessibility Policies - https://www.indeed.com/legal/indeed-jobs

Learn about our global employee perks, programs and benefits - https://benefits.indeed.jobs/  

Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

At Indeed, our mission is to help all people get jobs. We have more than 11,000 global employees passionately pursuing this purpose and improving the recruitment journey through real stories and data.

We're looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers and employers.