Work Environment:

Part of a team of 7 UPS air cargo sales managers and 3 other account executives located through out the US and reporting to UPS Air Cargo Sales/Charters Division Manager. Must interface with customer in sales and assist with customer resolutions. Will also interface with Airline operations (e.g.. Capacity Management Center, UPS Gateways, Marketing, etc.). Needs to be a team player and also able to function as UPS Air Cargo representative in region and related business functions.

Job Summary:

The Air Cargo Region Account Executive develops business by directing Air Cargo sales activities within the assigned territory. He/She maintains and enhances current accounts and procures new business opportunities. This position works closely with the gateways and cross-functional groups (e.g., Capacity Management Center [CMC], Container Freight Stations [CFS], etc.) to ensure support and achievement of the business plan. He/She maximizes lane segment utilization by promoting air cargo services to the freight forwarding community.

Job Description:

Responsible for developing and identifying new opportunities (e.g., additional lane segments, cross-selling, etc.) to cultivate prospective accounts, targeting and securing new customer business to meet sales growth plans.

Able to present and negotiate rates and air cargo space to gain business commitments and understanding customer needs to effectively market products and services based on market conditions and air cargo space capacity.

Able to help resolve customer issues (e.g., service problems, billing concerns, etc.) to support business retention and customer satisfaction.

He/she will need to develop partnerships with internal groups (e.g., gateways, CFS, etc.) to promote optimal air cargo product movement, ensure service commitments are met, and communicate sales strategies.

Required Skills:

• Strong verbal and written communication skills.

• Previous sales experience and knowledge in airline industry (e.g.. Air cargo, small package, freight forwarding etc.).

Additional Skills:

• College degree preferred.

• Previous sales experience and knowledge in airline industry preferred.

• Willingness for routine domestic travel in an independent status as the sole-UPS Air Cargo representative in a region.

• Ability to work through customer, UPS gateway and operational issues as they are presented.

• Ability to work independently and meet sales deadlines and commitments.

• Ability to utilize Microsoft Word and Excel.

Interpersonal Skills:

• Good customer service traits.

• Able to build and maintain relationships.

• Integrity and adheres to company policies, procedures and guidelines.

Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.