SALARY RANGE

Austin 73,000 - 107,000 USD per year

YOUR JOB

We are looking for a content designer to help improve our Career Services products at Indeed. Career Services helps job seekers by providing quality, affordable career support. We currently offer a free instant resume scan and three paid services (video resume reviews, resume writing, and 1:1 live consultations). This role may be fully remote or in one of our Indeed Engineering offices in Seattle, San Francisco, or Austin, whichever works best for you.

This role is a mix of content strategy, content design, and UX writing. Must love both high-level strategy and hands-on writing to be successful. You'll move fluidly from the big picture to the smallest detail. You'll use your analysis skills and content design principles to ensure content aligns with both user goals and business objectives. 

You will also be responsible for ensuring all content you create supports the most usable, consistent, inclusive, and delightful experience for Indeed’s users. Excellent communication skills and a collaborative attitude will ensure success when you engage with partners from multiple disciplines.

Responsibilities

• Work with the cross-functional team to translate business objectives into content experiences.

• Partner with UX Designers to create information architecture frameworks, high-level wireframes, taxonomies, user journey maps, and priority guides to communicate the content plan.

• Perform heuristic evaluations, content audits, or competitive analyses of existing content experiences to identify areas of potential improvement.

• Define how content should adapt to different user segments, personas, and intents.

• Make structural recommendations for SEO optimization, in collaboration with the SEO team.

• Partner with UX research to evaluate and test content with card sorting, A/B testing, tree tests, etc.

• Interpret both qualitative and quantitative data and use it to make sound, data-driven content decisions.

• Create content that follows all guidelines, including UX content, SEO, accessibility, design system, localization, and legal.

• Craft tooltips, error messages, CTAs, value props, and other UI content that is succinct, clear, and consistent.

• Share your work and give feedback to design teammates through pinups, office hours, etc.

WHO YOU ARE

Requirements

• 2+ years of content strategy, content design, UX writing, or similar experience.

• BA in English, journalism, marketing, communications or other relevant field or equivalent education and experience.

• Superior writing, editing, and proofreading skills.

• Passionate advocate for creating user-centered experiences while balancing business and user needs.

• Understanding of design principles and how content fits into overall user experience, with proven ability to map content to user intent.

• Experience collaborating with designers, engineers, and product managers.

• Experience in Google Drive, Docs, Sheets, and Slides.

• Familiarity with common design tools like Figma or Sketch.

• Knowledge of A/B testing, user testing, and analytics.

• Project management skills.

WHO WE ARE

We are builders, we are integrators. We create and optimize solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity.

OUR MISSION

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

SALARY RANGE DISCLAIMER

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.

FAIR CHANCE HIRING

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

OUR POLICIES AND BENEFITS

View Indeed's Applicant Privacy and Accessibility Policies - https://www.indeed.com/legal/indeed-jobs

Learn about our global employee perks, programs and benefits - https://benefits.indeed.jobs/  

Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

At Indeed, our mission is to help all people get jobs. We have more than 11,000 global employees passionately pursuing this purpose and improving the recruitment journey through real stories and data.

We're looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers and employers.