Responsibilities:

• Provide exceptional service to clients across all Q cities
• Educate clients on our platform to improve engagement and self-service
• Solve problems strategically and retain flexibility in a dynamic environment
• Gather insights about product modifications and market opportunities obtained through client interactions
• Maintain a high level of service awareness at all times

About you:

• You are customer centric and solution oriented. You can view situations from a customer’s perspective and provide the right recommendation to keep them happy.
• You stay cool under pressure. An uncomfortable situation doesn’t faze you. You see every challenge as an opportunity to learn and come out better on the other side.
• You are an effective communicator. You use your words wisely and speak plainly while staying personable and professional.
• You are driven. You relentlessly pursue goals and inspire others to do the same. You are positive and thrive in a team environment.

• 0-2 years customer-facing work experience (B2B or similar experience preferred)
• Bachelor’s degree required
• Excellent written and verbal communication skills
• Salesforce proficiency a huge bonus
• Experience in a high growth technology startup strongly preferred
• Ability to work non-traditional work hours

• Ground floor opportunity at one of the fastest growing companies in the world
• Competitive salary
• Generous stock options
• 100% coverage for medical, dental, and vision insurance
• An insanely supportive, hardworking team that’s building something BIG

Managed by Q, the platform for office management makes it easy to run your workspace. Founded in 2014, the company saves businesses and their employees valuable time by providing a range of subscription and on-demand services, from cleaning and maintenance to supply replenishment and wellness. Today, the Managed by Q technology platform connects thousands of businesses to the services required to seamlessly run their workspaces.

The company is committed to spreading a mission of economic empowerment by creating good jobs for its operators and providing opportunities for small business to flourish. With operations in New York, Los Angeles, Chicago, and San Francisco, Managed by Q is redefining the way the world works.