SALARY RANGE

NYC Metro Area 65,000 - 90,000 USD per year

Austin 60,000 - 80,000 USD per year

SF Bay Area 72,000 - 95,000 USD per year

Seattle 65,000 - 90,000 USD per year

US Remote 60,000 - 80,000 USD per year

YOUR JOB

THE CLIENT STRATEGY & INSIGHTS TEAM:

Our world-class Insights Team is on the leading edge of client investment & performance optimization for Indeed Sales. Our global team is responsible for making sense of product performance data, illuminating blind spots for our clients, and providing actionable insights and predictive recommendations that drive business value. At our core, we love working with data to tell stories that engage and help our sellers & customers. We are passionate about providing advisory-based guidance that results in superior customer & business experiences. We are also passionate about our people and look for team members who exemplify teamwork, empathy, curiosity, humor, and humility. Successful candidates are fluent in transforming complex analytical work into simplified actionable insights that tell a compelling story. CSI Specialists empower clients to drive change in their organization while supporting Indeed’s mission to help people get jobs!

ABOUT THIS ROLE:

You’re obsessed with Indeed customers & ensuring they get the most value out of Indeed’s products. You are able to put yourself in the customer’s shoes to understand their unique perspective while striving for excellent customer service—every customer problem is important to you, no matter how small. A whiz with data, you’re able to glean invaluable qualitative and quantitative insights from customer performance data. You don’t believe in doing things the same way they’ve always been done—you recognize opportunities for change. 

WHAT YOU’LL DO:

• Problem solve, analyze data, and present findings in a way that helps sales to optimize revenue potential via customized sales presentations 

• Support account executives by providing actionable insights and recommendations on campaign & product investments 

• Seize opportunities to scale innovations to larger client audiences strategically

• Leverage your skills to help build dynamic/automated resources in our content management system

• Work lock-in-step with various stakeholders to distill customer pain points, maximize ROI and provide a top-tier and consistent client experience. 

• Occasionally support client-facing conversations

• Act as subject matter expert for our internal stakeholders and be willing to learn new industries and verticals as our unique Sales Segment grows

• Collaborate with our internal teams to troubleshoot problems and ensure stakeholder satisfaction by providing their feedback internally

WHO YOU ARE

WHAT YOU’LL NEED:

• 1+ years of direct experience in either Tech/SaaS sales or client success, research & insights, client consulting, business analytics, or solutions architecture

• Working knowledge of SQL preferred

• 1+ years of experience in building content and storytelling

• Advanced in MS Office with a strong emphasis on PowerPoint and Excel

• Proficient with a known data visualization tool(s) (Tableau or equivalent)

• Strong deductive reasoning and independent problem-solving skills

• Excellent time management, prioritization, negotiation, and customer service skills

WHO WE ARE

Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. We support our Sales team with career development and training from day one.

OUR MISSION

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

SALARY RANGE DISCLAIMER

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT

Indeed is a proud equal opportunity employer. We are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We are committed to creating an environment where all employees feel included and have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, refugee or immigration status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, veteran status, or any other non-merit based or legally protected grounds.

We encourage people from all backgrounds to apply and join us in our mission of helping people get jobs.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.

FAIR CHANCE HIRING

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. We also comply with state and local requirements such as the San Francisco Fair Chance Ordinance.

OUR POLICIES AND BENEFITS

View Indeed's Applicant Privacy and Accessibility Policies - https://www.indeed.com/legal/indeed-jobs

Learn about our global employee perks, programs and benefits - https://benefits.indeed.jobs/  

Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

At Indeed, our mission is to help all people get jobs. We have more than 11,000 global employees passionately pursuing this purpose and improving the recruitment journey through real stories and data.

We're looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers and employers.