What We’re Looking For
Boston Medical Center HealthNet Plan is a not-for-profit managed care organization formed by Boston Medical Center in 1997. We serve more than 400,000 members across Massachusetts and New Hampshire. BMCHP is one of the largest Medicaid (MassHealth) health plans in Massachusetts. We’re looking for a compassionate, communicative problem-solver to join our team of Customer Care Representatives in our Boston office.
What You’ll Do
You’ll work in our Customer Care Center on the front lines, helping our members—many of whom are from underserved communities—navigate their coverage, understand their eligibility and benefits, and—most importantly—get what they need out of their health plan.
This means taking on a variety of customer care responsibilities such as:
Compensation + Benefits In addition to our competitive starting salary of $18/hour, we also offer the following benefits:
We care about the long-term development of your career at BMCHP, and so, in addition to extensive on-the-job training, we offer a job shadowing program and mentorship program that pairs you with a one-on-one mentor who can help you chart your career path, learn new skills, and find success in the organization.
BMC HealthNet Plan is a non-profit health plan that provides health insurance coverage to Massachusetts residents, including low income, underserved, disabled and elderly populations.