OVERVIEW: 

As a Customer Service Coordinator for TQL’s Other Modes and Specialized Services (OMASS) department, you will be the go-to support for Sales and Account Representatives nationwide moving specialized shipments.  TQL’s OMASS Division is our newest department experiencing exponential growth.  This is an unbelievable opportunity to get in on the ground floor and help shape the future of TQL.

WHAT’S IN IT FOR YOU:

• Competitive compensation + $1,000 annual bonus opportunity
• Comprehensive benefits package with 401k and company match
• Advancement opportunities with 100% of department leadership promoted from within
• Work hard, play hard – VOTED A 2019 AND 2020 FORTUNE 100 BEST COMPANIES TO WORK FOR

WHAT YOU’LL BE DOING:

• Input and process accurate shipment data in our state-of-the-art systems  
• Schedule appointments and provide updates on specialized shipments
• Assist with billing and payment responsibilities as needed
• Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries

WHAT YOU NEED:

• 1+ year of customer service experience
• Excellent telephone and communication skills
• Outstanding organizational skills and attention to detail
• Hall of Fame work ethic and ability to learn at rapid speed
• Basic computer skills including some knowledge of Microsoft Excel
• Ability to thrive and concentrate in a fast-paced open office environment

TOTAL QUALITY LOGISTICS IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, NATIONAL ORIGIN, GENETIC INFORMATION, DISABILITY OR PROTECTED VETERAN STATUS.

_IF YOU ARE UNABLE TO APPLY ONLINE DUE TO A DISABILITY, CONTACT RECRUITING AT RECRUITING@TQL.COM. _

Total Quality Logistics (TQL) is a third-party logistics company that connects customers with truckload shipping needs with carriers that have the available capacity and service offerings.