The Customer Specialist 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to apply a broad knowledge of Citi’s products, services and procedures to efficiently resolve service issues.
Responsibilities:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Business hours 7 days a week, 24 hours. Must be flexible with schedule and able to work weekends and holiday**
Job Family Group:
Customer Service
Job Family:
Service
Time Type:
Full time
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Citi enables growth and progress for individuals, communities, institutions and governments around the world and has been doing so for more than 200 years. They recognize that their ability to best serve their clients and customers comes from the diverse and engaged employee base and they work tirelessly to deliver opportunities for growth and development to the most talented people. This is a place where the best come to get better.