We are looking for an organized, energetic, on-top-of-it, go-getter to grow our customer success team. You will be the maître d for ThankView, the front-of-house when it comes to communicating with our partners about our brand, product updates and troubleshooting. Additionally, you will forge a relationship with each and every ThankView partner and guide their usage to produce the best results possible.
Through outreach and analysis of a partner's calendar, you will propose new opportunities to utilize ThankView for future outreach. The ideal candidate will be detail-oriented, kind, personable, patient, empathetic and eager to learn. We are a small but mighty team, and are looking for great collaborators and trustworthy teammates!
We want you to embrace interests and passions. We encourage you to let us know if there is a project or initiative going on within the team you'd like to lead or take part in to try something new or further develop an existing skill set!
WHAT YOU'LL BE RESPONSIBLE FOR:
WHAT WE’LL LOVE ABOUT YOU:
We offer competitive health benefits. We believe success comes from the collective effort of all, which is why all team members receive equity in the business
Right off the bat we offer our employees 17 days of vacation and 6 sick days because we understand the value of relaxation, spending time with friends and family, and seeing the world. We reside at a stylish Primary office space in Manhattan which offers free workout classes.
We also believe deeply in office culture and have monthly bonding events to highlight our employees. You never know when there will be bagels when you walk in or cookies delivered to the office.