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Engagement Strategy Associate in NYC

Big Think

Big Think

Engagement Strategy Associate in NYC

New York, NY
Full Time
Paid
  • Responsibilities

    Sales, Marketing & Onboarding:

    • Provide sales and marketing support, including marketing asset creation, sample program design, and content curation.

    • Execute our onboarding process in coordination with the client lead.

    Client Support:

    • Support the client services team with regular client calls, communications development, data reporting, and technical integration.

    • Analyze and develop strategies to help our clients increase adoption and usage metrics.

    • Document and track engagement across all clients, with a focus on sharing best practices

  • Related Article
  • Qualifications

    You don’t need (m)any years of client experience, but you must be:

    • Willing to roll up your sleeves and do any task big or small

    • Ready to take initiative and find ways to improve processes

    • Strong written and verbal communication skills; this role is client facing

    • High degree of attention to detail and accuracy

    • Comfortable with data entry and the management and analysis of large-scale data sets

    • Able to prioritize work and perform multiple tasks simultaneously while adhering to deadlines

    • Responsible and able to work well as a team member as well as independently

    • A graduate of a top-tier university

    • Experienced with Excel and Powerpoint

  • Compensation
    Competitive
  • Benefits

    Comprehensive benefits including healthcare and 401(k)

  • Industry
    Internet
  • About Us

    Big Think's mission is to help people get smarter, faster. To this end, our free public website provides access to idea-driven video interviews and articles with thousands of global thought leaders.