JOB SUMMARY AND MISSION 

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our customers, stores & partners.

This job contributes to Starbucks success by delivering data mining & insights into the traffic patterns of our digital platform APIs in production. As more and more customers leverage our Starbucks app, mobile ordering or payments, cards & loyalty programs, our digital platform APIs process millions of requests & transactions daily. To properly monitor their quality, performance and costs, our Continuous Quality team builds data mining tools & analysis to identify trends, gaps, anomalies or issues in our production traffic.

If you have an investigative mind, and love querying & analyzing data, we want to hear from you!

SUMMARY OF KEY RESPONSIBILITIES 

• Design & develop data mining and visualization dashboards across digital platform systems
• Establish cross-functional, collaborative relationships with business and technology partners
• Analyze data, provide insights, and communicate findings to peers and customer teams
• Build & support data mining & visualization solutions thru standard development lifecycles & operational support in production, so the data provided is reliable, always available, and compliant with security, privacy and Company standards and practices
• Conduct research and makes recommendations on data mining technology & solutions
• Champion deeper telemetry capabilities across our broader teams & systems, to keep providing better success and performance metrics, or forensic capabilities.

BASIC QUALIFICATIONS 

• Bachelor’s degree in computer science, management information systems, or related discipline, or equivalent work experience

• Basic proficiency with languages used to manipulate data: SQL, Python, C, R, Go, Perl, Ruby…

• Preferred Experience (or Capstone projects) with:

  • data engineering or visualization solutions, like Tableau, PowerBI, Databricks…
  • production analytics solutions, like Splunk, NewRelic, Azure App Insights, AWS Analytics…
  • Machine learning, predictive modeling or statistical techniques for data analysis

Starbucks and its brands are an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Starbucks is about more than just a coffee; they're dedicated to employee and community growth. Starbucks even runs a program that pays for their baristas tuition to help them finish their education. That’s why when you launch your career inspired by human connection and the opportunity to become your personal best, the possibilities are endless. SCAP - Starbucks College Achievement Program