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The Clorox Company

The Clorox Company

IT Analytics Internship

Remote
Full Time
Paid
  • Responsibilities

    MAKE YOUR MARK

    At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we're all able to make a positive impact - at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth - growth that is profitable, sustainable and responsible.

    JOB OVERVIEW/SUMMARY

    The Clorox Company Internship Program is a 10-week summer experience that runs from June through August. Interns are provided meaningful work assignments designed to provide perspective and practical work experience highlighting what you would do in a similar role following completion of your degree and working at the company on a regular, fulltime basis. Through the course of the summer, interns participate in:

    • Formal, two-day orientation and program kick off
    • Peer-level mentorship and connection points with functional and company executives
    • Community Engagement activity
    • Soft-skills training and development exercises
    • Clorox Interns are provided summer benefits including:
      • Roundtrip airfare (to work location/return home at end of Summer) or Transportation Subsidy
      • Housing stipend to supplement living expenses
      • Access to Clorox Employee Benefits including insurance, 401k and sick days
      • Participation in Summer Fridays (Offices close at 12:30 pm)
      • Employee discounts on popular products with brands like Burt's Bees, Renew Life, Natural Vitality and Rainbow Light

    KEY RESPONSIBILITIES

    IT Analytics Intern

    As an IT Analytics Intern, you will work with the IT Process Leaders to develop a proof of concept for analyzing text of IT help desk tickets. The project will be centered around Text Analytics, allowing us to gain insights from structured and unstructured data. Ideally, we will be able to identify a software that mines text and uses natural language processing (NLP) algorithms to derive meaning from huge volumes of text. Text Analytics can be used to measure CSAT feedback, classify and group incidents by symptoms as well as closure notes and support fact-based continuous improvement. The Intern's role will be focused on collaborating with the IT Insight and Analytics team to identify value, opportunities and recommend methods of extraction for service management data coming from the incident management records. Successful completion will include a model of the opportunities, cost benefits analysis against the recommended product(s), and if possible, a scaled implementation.

  • Qualifications

    KEY SKILLS, ABILITIES AND EXPERIENCE REQUIRED

    Required Qualifications

    • Rising Junior or Senior (Undergraduate) or Masters student majoring in Computer Science, Computer Information Systems, or Data Science
    • Desired GPA: 3.0 or higher
    • The ideal candidate will have some academic knowledge or experience in Python - also Power BI skills are desirable.
    • Experience working with MS Office Products with a primary focus on MS Excel
    • Familiarity with theory and methods used for text analytics to mine unstructured data
    • The ability to think critically and consider how our output is utilized by users, which will be key to ensuring its adoption and effectiveness
    • Passion for all things DATA
    • Strong organizational and communication skills, which are paramount to the success of this role
    • Demonstrated analytical and problem-solving skills
    • Strong attention to detail with results oriented mindset
    • A desire to experiment with software to achieve desired outcomes

    REQUIRED EDUCATION MORE ABOUT INFORMATION TECHNOLOGY (IT) We are critical players in putting the consumer experience at the center of everything we do at Clorox. Whether it's driving Clorox's digital leadership, building platforms and capabilities, or using data and analytics to uncover consumer insights, you'll be working with a talented and diverse team and have opportunities to build your technology and leadership skills. MORE ABOUT CLOROX The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with approximately 8,800 employees worldwide and fiscal year 2020 sales of $6.7 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products;

    • Pine-Sol® cleaners
    • Liquid-Plumr® clog removers
    • Poett® home care products
    • Fresh Step® cat litter
    • Glad® bags, wraps and containers
    • Kingsford® charcoal
    • Hidden Valley® dressings and sauces
    • Brita® water-filtration products; Burt's Bees® natural personal care products
    • RenewLife® digestive health products
    • Rainbow Light®, Natural Vitality™ and NeoCell® dietary supplements.

    The company also markets industry-leading products and technologies for professional customers, including those sold under the CloroxPro™ and Clorox Healthcare® brand names. Nearly 80% of the company's sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiters via unsolicited texts during these uncertain times.

  • Industry
    Consumer Goods
  • About Us

    Clorox builds brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, have busy personal lives and are all able to make a positive impact -- at Clorox, in our communities and in the lives of millions of people who invite us into their homes and workplaces. Make your mark and help us drive growth that is profitable, sustainable and responsible.