Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Join the 2021 Associate Development Summer Internship Program today!

As a 2021 Summer Intern with FIS, you will have the opportunity to participate in team projects, community service activities, social events, professional development seminars and work alongside team mentors. This is a full time (40hrs/week) paid internship that will begin on June 7, 2021 and conclude on August 13, 2021.

About The Team

This position will be working within the Loyalty Product Support Operations team on multiple credit and debit enhancement products.

What You Will Be Doing

• Learn about different type of Loyalty enhancement products FIS offers
• Administers contracts for Loyalty products offered by FIS, including ScoreCard and Card Enhancement products. Assists with Product Implementation and Cancellation projects. Manages the ordering, printing, delivery, inventory maintenance, distribution, and billing of marketing inserts and related materials.
• Provide in-depth product support to FIS clients by resolving incoming inquiries.
• Respond to customer product inquiries via CMS cases and emails.
• Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoot problems with malfunctioning software applications and recommend corrective action.
• Document customer information and recurring technical issues to support product quality programs and product development.

What You Bring

• Rising Senior (graduating December 2021 through May 2022)
• Proficiency in Microsoft Office Suite
• Self-motivated and willingness to learn
• Excellent communication and interpersonal skills

What We Offer You

• Competitive full-time paid summer internship
• Opportunity to participate in projects that directly impact business value
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A work environment built on collaboration, flexibility and respect

Current and future sponsorship are not available for this position

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions. We reach well beyond geographical and cultural borders in countries throughout the world. Our work and vision continue to expand with a strategy that has given FIS one of the most comprehensive solution sets in its industry. FIS is a Fortune 300 company and is a member of Standard & Poor’s 500® Index.