ACCOLADE AT A GLANCE...
Accolade provides personalized health and benefits solutions designed to empower every person to live their healthiest life. Using a blend of cloud-based technologies, specialized support from Accolade Health Assistants® and Clinicians, and integrated data and programs across mobile, online and phone, Accolade navigates people through the healthcare system with trust, empathy and ease. Employers of all sizes offer Accolade to employees and their families as the single place to turn for all health, healthcare, and benefits questions or concerns, increasing their engagement in benefits and connecting them to the highest quality providers and care. By empowering people to make better decisions about their health, Accolade lowers the cost and complexity of healthcare, and achieves consumer satisfaction ratings over 90% and an NPS of 60. The company has been recognized multiple times as a Fastest Growing Business, Top Workplace and Company to Watch. For more information,visit Accolade on Twitter, Facebook, LinkedIn and atwww.accolade.com.
ROLE OVERVIEW
Have you ever wondered what it would feel like to be a part of an entrepreneurial company where your unique abilities are celebrated, your role adds value and you improve your business acumen every day? This summer, grow and learn with us as aCustomer Partnership Intern. As a Customer Partnership intern, you will be responsible for supporting the Customer Partnership team in growing mutually beneficial relationships between Accolade and existing customer accounts. The Customer Partnership team manages customer relationships and collaborates with Accolade's customers and internal teams to deliver world-class personalized advocacy services. The Account Management team also works closely with multiple departments internally, including Analytics, Operations, Marketing, Product Marketing, Product Management and Sales.
A DAY IN THE LIFE... In this role, you will:
WHAT IS IMPORTANT TO US
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
WE FIND JOY AND PURPOSE IN SERVING OTHERS
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
WE ROLL UP OUR SLEEVES AND GET STUFF DONE
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
WE ARE STRONG INDIVIDUALLY AND TOGETHER, WE'RE POWERFUL
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
WE'RE BOLDLY AND RELENTLESSLY REINVENTING HEALTHCARE
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
All your information will be kept confidential according to EEO guidelines.
WHAT WEARE LOOKING FOR...
We are looking for a student who is seeking a 4-year college degree with majors in Business Administration, Marketing, Communications, Health Policy & Administration, Labor and Employment Relations, Management, or related coursework
PREFERRED SKILLS:
Accolade connects the widest array of personal health data and programs to present a single point of entry to the most effective health and benefits resources using a unique blend of compassionate advisors, clinical experts and intelligent technologies.