ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

JOB SUMMARY

Lumen's internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the Revenue Management department will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. The internship will take place in Rochester, NY from June 1, 2021 - August 13, 2021. In addition, interns will connect to our company culture through community outreach projects, engage with our employee resource groups and be able to develop their professional skills and business acumen through frequent exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Come Intern with us and create the beginnings of a career right for YOU!

JOB DESCRIPTION

Revenue Management will assist with the development and tracking of an overall strategy and management of the re-rate program, pricing rules, and exclusion process through market alignment, profitability programs and cost savings initiatives. This role and organization will be responsible for implementing consistent processes and overall company guidance on rerates while managing Customer Success policy related to credit and disputes.

Help implement and track Rerate program(s)

• Review and help modify Do Not Touch List
• Review Write-down Policies
• Monitors and analyzes customer churn
• Managing credits and disputes on Rerates
• Review contract language in MSA's for ability to increase rates
• ETL Assessment
• Manage MUGs/ Revenue Commitments: Hold customers accountable for Commitments not being met

Minimum Requirements:

• Pursing a Bachelor's or Master's degree in Finance, Accounting, Marketing or related field.
• Knowledge in Business Management and Finance disciplines are necessary.
• Enrolled at a 4-year accredited college or university; as junior, senior or master's level education status at the start of the internship (graduating after August 2021).
• Minimum Cumulative GPA: 3.0 or higher.
• Must have transportation to/from work daily.
• Must be available to work 30 - 40 hours, during the specified 10-week timeframe.

Preferred Qualifications:

• Excellent working knowledge of personal computers, spreadsheet and presentation software (Excel, Word and PowerPoint).
• Strong analytical, presentation, and communication skills.
• Self-directed.
• Project Management skills.
• Goal and detail oriented.
• Ability to manage financial models and develop business cases.

Requisition #: 233159

EEO STATEMENT

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

DISCLAIMER

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Lumen is a global company of approximately 38,000 professionals dedicated to unleashing the world's digital potential. Lumen frees businesses from the legacy communication experiences holding them back today by making IT environments more user-friendly and intuitive. Our experience-first approach to networking, edge cloud and cybersecurity connects people, data and apps―quickly, securely and effortlessly. We ignite business growth and accelerate innovation for 8 of the 10 most valuable brands in the world.