Network Services Specialist - Managed Network Service Integration
INTRODUCTION
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
YOUR ROLE AND RESPONSIBILITIES
The Columbia, Missouri delivery service center provides maintenance and monitoring of network hardware and systems to IBM's business clients in the United States. This US Network Operations Center will primarily support US strategic outsourcing clients, providing network systems operations, security services, and end user services, including maintenance and monitoring of network hardware and software systems. IBM's US Network Operations Center is focused on increasing delivery quality and brings together all IBM worldwide service delivery capabilities for strategic outsourcing. This position is located onsite in Columbia, MO (candidates must either be in/near Columbia or be willing to self-relocate to the area).
As a member of the network team, successful candidates will be responsible for the management of network equipment including routers, switches, wi-fi, load balancers, and firewalls. Candidates must also possess demonstrated skills with level-1 and level-2 support, strong problem solving and communications skills (written and verbal), be comfortable in a customer-facing role, and work well with a group of peers. Ability to work nights, weekends, and holidays required.
PRIMARY JOB RESPONSIBILITIES:
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REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE
PREFERRED TECHNICAL AND PROFESSIONAL EXPERTISE
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
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