Product Analyst Internship

Learn more about RingCentral
RingCentral

RingCentral

Product Analyst Internship

Belmont, CA
Internship
Paid
  • Responsibilities

    At RingCentral we call our interns RingTerns because, by the end of your 10-week program, you'll know our culture inside and out. Why is that important? Our culture is what makes RingCentral unique, a place where winning together in a dynamic, highly collaborative environment is what makes us different (and, we like to think, better).

    If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. We can teach you the RingCentral-way what we can't teach are drive and a passion to succeed.

    Here are a few reasons to consider being a RingTern at RingCentral:

    1) YOU HAVE A COMPETITIVE EDGE AND LIKE TO WIN . Here, you'll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it's a great way to experience the way we work.

    2) HYPER-GROWTH, FOR YOU AND YOUR CAREER. RingCentral is growing at an annual rate of 30%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.

    3) MENTORS WHO ARE IN IT FOR YOU. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.

    So, join RingCentral as an intern this summer and discover what it feels like to win together.

    EARLY INTERN APPLICATION DEADLINE IS NOVEMBER 9,2020

    FINAL INTERN APPLICATION DEADLINE: DECEMBER 1, 2020

    JOB SCOPE:

    • Reach out to NPS respondents and gather feedback
    • Synthesize and prioritize NPS related feature requests, fixes and feedback
    • Product competitive analysis and presentation to key stakeholders to share knowledge across departments
    • Assist Product Managers in product development, prioritization, feedback gathering and execution

    LEARNING SKILLS/OUTCOMES:

    • Gain knowledge and expertise on existing products within the chat and collaboration space.
    • Product development and cross functional team experience working with design, engineering and PMs.
    • Usability and research skills - reaching out to customers and existing users to gather feedback and collate them into meaningful data points

    AVAILABILITY:

    • Full-time or Part-time internship [10-week internship]
    • Must be available to start either January 26,2021
  • Qualifications
    • Background in computer science or engineering.
    • 3 rd / 4 th year undergraduate or MBA/MS students preferred
    • Superior communication and analytical skills, including strong ability to identify and solve ambiguous problems and work well with cross functional teams.
    • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
    • Familiarity and appreciation of chat applications.
    • A hungry entrepreneurial and "can do" spirit and insatiable will to get stuff done.
  • Industry
    Computer Software
  • About Us

    We’re the worldwide leader in cloud-based communications. We bring phone, group chat, mobile communications, video calls, videoconference, contact center & AI-driven digital engagement together in one cloud-based platform. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. Our rapid growth is largely thanks to our number one asset: our people. That’s why we invest heavily in a dynamic and diverse culture that creates amazing job opportunities, all while giving back to our community.