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Relationship Manager (Mid-Market) in NYC

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WayUp

WayUp

Relationship Manager (Mid-Market) in NYC

New York City, NY
Full Time
Paid
  • Responsibilities

    We're looking for a Mid-Market Relationship Manager to join WayUp's growing Account Management Team!

    This role reports to the Director of Account Management. Our ideal candidate is someone who thrives in a fast-paced environment and has experience growing existing client relationships as well as meeting and exceeding quota on a book of business.

    As a Relationship Manager, you'll be responsible for:

    • Building and nurturing client relationships with our Mid-Market customers

    • Meeting and exceeding renewal and up sell quota while maintaining an active pipeline

    • Deeply understanding our product suite; you should be able to identify a customer challenge and how our technology can help solve that problem

    • Setting KPIs with customers and analyzing campaign success by holding quarterly business reviews and reporting against KPIs

    • Acting as a trusted advisor and thought leader in the HR technology and recruitment space

    • Keeping clients happy; there is NO problem that cannot be solved

    • Being comfortable interfacing internally with Sales, Product/Engineering, Marketing, Branding, Operations and more.

    • Thinking outside the box and loving what you do

    *Here at WayUp, we work hard. Every semester, hundreds of thousands of people depend on our digital solutions to get hired. We are passionate about helping our students find amazing internships and job opportunities. Through our integrated approach, employers use WayUp to streamline and amplify their current college recruiting strategies. We love solving problems and strive to find innovative ways to remain the #1 way to hire the best students and recent college grads.

  • Qualifications
    • 1-2 years of Account Management or other relevant experience, preferably at a B2B SaaS company

    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

    • Experience in delivering client-focused solutions based on customer needs

    • Proven ability to manage multiple projects at a time while paying strict attention to detail

    • Excellent listening, negotiation and presentation skills

    • Excellent verbal and written communications skills

    • Ability to work independently and proactively while improving processes and results, prioritizing work with minimal direction

    • Willing and able to offer insight beyond your daily duties -- don't just work here, help us build a great company.

    • Experience with Salesforce or another CRM preferred

  • Compensation
    Competitive
  • Benefits
    • Competitive salary with stock options

    • 401k plan

    • Great benefits including medical, dental, vision

    • Generous Vacation policy

    • Monthly movie nights and quarterly team off-sites

    • Weekly catered lunches and monthly happy hours

    • A passionate team!

  • Industry
    Start-Ups
  • About Us

    WayUp is the industry leader for students and recent grads to search for jobs and internship opportunities, connect directly with employers, and get hired. WayUp has thousands of job listings from Fortune 500s to startups who are looking to find all-star employees at the beginning of their careers!