Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Remote Data Analyst Internship

Learn more about Maximus
Maximus

Maximus

Remote Data Analyst Internship

Remote
Internship
Paid
  • Responsibilities

    Essential Duties and Responsibilities:

    • The intern designs, documents, and studies business processes with the goal of driving process repeatability and improvement through efficient process design, quantitative process analysis, and staffing optimization.
    • The position is responsible for overseeing the effective use of reports and developing and maintaining accurate call center and/or operations forecasts using statistical and other quantitative analysis methods to support development of efficient staffing plans.
    • The position closely collaborates with the corporate BPM function for best practice methods and technical expertise. Training and mentorship on best practices and key skills will be provided.
    • Emphasizing effective collaboration with all process stakeholders, the intern will learn to design and document processes and workflow using Business Process Management Notation (BPMN- standards-based modeling language), determine the impact of proposed changes on underlying processes, and make appropriate recommendations for process-design and execution that will positively impact operational effectiveness especially staffing optimization.
    • The intern will assist in the development of all formal process documentation which includes, process models, business requirements traceability matrixes, and use case documentation.
    • The intern ensures all process documentation adheres to existing best practices, is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository.
    • The intern prepares and maintains plans to ensure that agreed upon delivery schedules for existing, new and/or modified reports are meet.
    • The position also analyses process performance using existing reporting capabilities in order to detect process performance problems and define improvements. The position provides to management staff on the development of new reports and the modification and interpretation of existing reports.
  • Qualifications

    Education and Experience Requirements

    • Actively seeking a bachelor's degree from an accredited college or university required, equivalent experience considered in lieu of degree
    • Proficient in Microsoft Office products
    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
    • Ability to work as a team member, as well as independently
  • Industry
    Government Administration
  • About Us

    As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.