Sportique is looking for a culturally fit customer experience ninja to help support our growing e-commerce presence. We strive to balance premium customer service with a positive and personable approach.
Our goal is to have our customers enjoy an awesome shopping experience from discovery to delivery, across all channels.
This role requires effective communication skills, high attention to detail, a love of organization, and at times a thick skin.
This person has the opportunity to inject their personality into a well-established e-commerce company whose demand for customer service support is growing rapidly.
Excellent communication skills, writing and verbal
A keen eye for detail (the little stuff is key!)
Comfortable and confident with new technology
Customer service experience, e-commerce a plus
Effective problem solver who can think on their feet
A general passion for making people happy
Type at least 70 WPM, excellent communication skills, detail-oriented, effective problem solving
Sportique is a multi-channel ecommerce startup offering lifestyle products curated from around the world. With a focus on products and brands that benefit both consumers and our global environment, we seek team members who share our passion for product design, lifestyle marketing, and disrupting the ecommerce environment with technology. Located in the diverse and fast-growing Dog Patch neighborhood, our close-knit team shares in company growth decisions and planning while independently "getting it done" on a daily basis.