Sales Development Representative

Learn more about RingCentral


Sales Development Representative

Charlotte, NC
Full Time
  • Responsibilities

    What if the solutions you sold changed the way the world communicates?

    What if you had the freedom of a startup and the resources of a global enterprise?

    You’d break new ground. Raise the bar for performance. And do career-defining work.

    That’s exactly the kind of environment we’re building together at RingCentral.

    The RingCentral Sales team does more than close deals. We build, grow and nurture relationships—from small businesses to global enterprises. We’ve become the #1 global cloud-based communications provider because we’re not just selling—we’re changing the nature of communications. That’s why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1 billion annual revenue run-rate!

    We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

    RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career.

    Growth opportunities don’t just appear. Our Sales Development Representatives make them happen. SDRs prospect and build critical new relationships with prospects and partners around the world—growing our pipeline of qualified new opportunities for our Inside Sales team. You’ll uncover opportunities, nurture relationships and put data, technology and market insights to work to help our customers—and your team, win. All in an environment supported by massive resources, unmatched training and a diverse, dynamic culture that’s built for winning, together.

    The ideal candidate is a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization.


    • Utilize a consistent contact attempt process via phone, email and chat to follow-up, nurture and qualify leads generated by marketing campaigns.
    • Prospect, educate and qualify leads to create sales-ready opportunities.
    • Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects and customers.
    • Follow the established RingCentral pre-sales process and consistently use to document prospect interaction, ensuring efficient lead management.
    • Develop and maintain daily plans to maximize phone time, including pre-call planning, adhering to metrics and customizing scripts to market segments and prospect type.
  • Qualifications
    • Lead qualification/ Sales Development
    • Familiarity with cloud based software services a plus
    • Strong ability to learn new technology and ramp-up quickly
    • Ability to work in high-energy sales team environment as a great teammate
    • Positive and energetic phone skills, excellent listening skills and strong writing skills
    • Quick and efficient with a computer
  • Benefits
    • Uncapped Commissions (Paid Monthly) with exponential multiplier increases
    • RSU's (Restricted Stock Units)
    • Immediate full benefits (Health, Vision, Dental) effective day one
    • Company Wide Holidays (10)
    • Flexible PTO plan
    • ESPP (Employee Stock Purchase Plan)
    • Opportunities that accompany a high growth organization

    About RingCentral

    RingCentral is headquartered in Belmont, California and has offices around the world.

    RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Industry
    Computer Software
  • About Us

    We’re the worldwide leader in cloud-based communications. We bring phone, group chat, mobile communications, video calls, videoconference, contact center & AI-driven digital engagement together in one cloud-based platform. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. Our rapid growth is largely thanks to our number one asset: our people. That’s why we invest heavily in a dynamic and diverse culture that creates amazing job opportunities, all while giving back to our community.