SALARY RANGE

US Remote 109,000 - 159,000 USD per year

Austin 109,000 - 159,000 USD per year

NYC Metro Area 134,000 - 194,000 USD per year

SF Bay Area 140,000 - 204,000 USD per year

Seattle 132,000 - 192,000 USD per year

YOUR JOB

We’re looking for a Senior Site Reliability Engineer to join the Incident Management team at Indeed. Our team focuses on developing tools and processes for incident response. We work to streamline incident response by bringing clarity to active incidents, automate procedures that allow engineering and product teams to stay focused on resolving incidents, and develop metrics to help target areas of improvement. We help engineers view on-call as an opportunity and not a burden.

Responsibilities:

• Design, develop, and ship software systems that help organize active incidents, bring together relevant partners, and keep senior leaders updated on incident status

• Practice the entire software development life-cycle through activities like architecture reviews, code reviews, creating platforms and frameworks, capacity planning, and chaos testing

• Maintain service health through monitoring and follow-the-sun incident response

• Work closely with the Resilience Engineering, Learning from Incidents and Observability teams to help understand ways of detecting and strengthening Indeed systems

• Grow, evolve, and run Indeed’s volunteer Incident Facilitator program

• Partner with customer organizations to understand their incident response challenges

WHO YOU ARE

Requirements:

• 5+ years of industry experience and BS degree in Computer Science or equivalent practical experience

• Experience writing code in Java, Go, Shell, Perl, Python, or a similar language

• Expertise in designing, analyzing, and troubleshooting software and systems in a distributed internet scale environment

• Ability to debug, optimize code, and automate routine tasks

We get excited about candidates who have:

• Strong interest in SRE topics like SLOs, resilience, scaling, performance, and more

• Experience with Incident Response tools and platforms such as PagerDuty, DataDog, Hund.io, FireHydrant, Blameless or similar systems

• Experience with running production workloads in public cloud providers (preferably AWS)

• Excellent communication skills, ownership, and drive

WHO WE ARE

The Product Technology organization is responsible for Indeed’s foundational technology and platforms for job seeker and employer products. We help build and maintain analytics tools used weekly by most Indeedians, guide Indeed’s cloud infrastructure strategy and keep the website up and running, and finally offer secure login, payment, and communication systems for job seekers and employers.

OUR MISSION

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

SALARY RANGE DISCLAIMER

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT

Indeed is a proud equal opportunity employer. We are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We are committed to creating an environment where all employees feel included and have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, refugee or immigration status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, veteran status, or any other non-merit based or legally protected grounds.

We encourage people from all backgrounds to apply and join us in our mission of helping people get jobs.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.

FAIR CHANCE HIRING

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. We also comply with state and local requirements such as the San Francisco Fair Chance Ordinance.

OUR POLICIES AND BENEFITS

View Indeed's Applicant Privacy and Accessibility Policies - https://www.indeed.com/legal/indeed-jobs 

Learn about our global employee perks, programs and benefits - https://benefits.indeed.jobs/  

Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment.  Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

At Indeed, our mission is to help all people get jobs. We have more than 11,000 global employees passionately pursuing this purpose and improving the recruitment journey through real stories and data.

We're looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers and employers.