SALARY RANGE

US Remote 93,000 - 135,000 USD per year

Austin 93,000 - 135,000 USD per year

NYC Metro Area 114,000 - 166,000 USD per year

SF Bay Area 125,000 - 181,000 USD per year

Seattle 113,000 - 163,000 USD per year

YOUR JOB

As a UX Researcher with the Engineering Platform team, you will collaborate with cross-functional team members to create a usable and efficient experience that helps our internal engineering team write, test, and deploy code. The ideal candidate will have an excellent understanding of software development processes and terminology and perhaps even experience writing and deploying code in a production environment. Candidates should have a very good grasp of qualitative and quantitative research methods and experience interviewing software engineers about very technical topics. 

What will you do?

• Work directly with a senior researcher, designers, product managers, content designers, and engineers to understand internal user needs and communicate those needs to the team

• Incorporate data from qualitative user research, data science, and a/b testing to explore and explain user needs

• Present research findings clearly to the team and work with designers to find solutions to problems

• Collaborate with other teams within the organization to understand needs across many organizations

• Become extremely familiar with details of things like engineering deployment tools, microservices, APIs, security requirements, and development environments

WHO YOU ARE

• 3+ years conducting user research for software/web based products with demonstrated business impact on the products you worked on.

• Demonstrated discernment and ability to do the right research for the task at hand. We balance speed with the value we provide. We are looking for candidates who have a varied selection of tools in their research toolkit and know which tool to utilize for the task at hand.

• Proactively and closely collaborates with stakeholders to shape and scope research plans that will meet the needs of the project team.

• Strong analytical and synthesis skills with a proven ability to turn research results into product insights.

• Great written and verbal communication skills with the ability to influence a range of audiences.

• Strong project management skills, including the ability to execute several small projects concurrently.

• Flexible approach to research. Our goal is to provide product teams value. If an existing research method doesn’t do that, we invent our own research methods.

• Experience with remote testing tools.

You should have at least ONE of following qualifications:

• 1+ years of working as a software engineer, qa test engineer, data scientist, or similar 

• Experience researching tools that are used by software engineers or network administrators to do their jobs

WHO WE ARE

We are a fast-moving, data-driven UX team building the most popular job site on the planet. Our teams work in Seattle, San Francisco, Austin, Tokyo, Singapore and Hyderabad, collaborating with Product Managers and Engineering to deliver simple solutions to the real-world problems that job seekers and employers face everyday.

OUR MISSION

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, September 2021)

SALARY RANGE DISCLAIMER

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT

Indeed is a proud equal opportunity employer. We are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We are committed to creating an environment where all employees feel included and have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, refugee or immigration status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, veteran status, or any other non-merit based or legally protected grounds.

We encourage people from all backgrounds to apply and join us in our mission of helping people get jobs.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.

FAIR CHANCE HIRING

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. We also comply with state and local requirements such as the San Francisco Fair Chance Ordinance.

OUR POLICIES AND BENEFITS

View Indeed's Applicant Privacy and Accessibility Policies - https://www.indeed.com/legal/indeed-jobs 

Learn about our global employee perks, programs and benefits - https://benefits.indeed.jobs/  

Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment.  Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.

At Indeed, our mission is to help all people get jobs. We have more than 11,000 global employees passionately pursuing this purpose and improving the recruitment journey through real stories and data.

We're looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers and employers.