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Customer Insights and Analytics Summer Associate

Learn more about Capital Group
Capital Group

Capital Group

Customer Insights and Analytics Summer Associate

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    “I CAN BE MYSELF AT WORK.”

    You define yourself by more than just a job title, and we want you to feel comfortable bringing your true self to work. We value your talents, your traditions and your take on the world ̶ everything that makes you unique. We’re working hard to advance diversity, equity and inclusion in our organization and our communities because we know that what makes us different makes us better.

    We want you to feel a strong sense of belonging. We value and welcome your experiences, ideas and identity. Over 40 employee resource groups unite our people and help to develop our collective empathy through unfiltered conversations about race, ethnicity, gender, gender identity, sexual orientation, faith, disabilities, mental health and so much more.

    “I CAN LEAD A FULL LIFE.”

    • You’ll have countless development opportunities through our on-demand development system, 360 feedback and a dedicated support team.
    • You’ll cultivate meaningful relationships through opportunities to interact with our employee resource groups and community service events.
    • You’ll get exposure to global leadership through our speaker series.

    COVID-19 HIRING: OUR RECRUITING AND ONBOARDING ACTIVITIES ARE VIRTUAL DURING THE PANDEMIC AND WE’VE TRANSITIONED TO A WORK-FROM-HOME ENVIRONMENT UNTIL FURTHER NOTICE. WE ARE OFFERING GENEROUS WORK-FROM-HOME BENEFITS TO IMPROVE OUR ASSOCIATE’S ABILITY TO WORK REMOTELY.

    “I CAN SUCCEED AS A CUSTOMER INSIGHTS SUMMER ASSOCIATE AT CAPITAL GROUP.”

    Our Customer Research & Insights team is passionate about discovering and communicating insights about human behavior that drive business value and insights. Our growing team of pragmatic researchers is constantly researching and experimenting with innovative ideas in a start-up like environment, with the backing of one of the largest investment management firms. Our leadership team allows us to focus on fundamental research by collaborating with design strategy firms and universities while working on real-world opportunities to improve investor and consumer behavior. This opportunity offers the chance to bring innovative research approaches and behavioral insights to Capital Group! We will look to you to sift through existing academic and practitioner research that illustrates tangible examples of what drives the behavior of financial advisors and investors, connect with our business leaders on their challenges, and design new research that delivers business building insight.

    “I CAN DO MEANINGFUL WORK.”

    • You’ll use research tools like ethnographic research and surveys to understand investor and financial professional behavior.
    • You’ll have a meaningful project which will have an immediate impact on the business, such as improving the participation of employees in company’s retirement plans, helping financial advisors communicate more effectively with Millennials, or understanding the human needs that drive spending patterns in retirement.

    "I CAN APPLY IN LESS THAN 4 MINUTES."

    You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

    "I CAN LEARN MORE ABOUT CAPITAL GROUP."

    At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Glassdoor, FairyGodBoss, DiversityJobs and Instagram.

    We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

  • Qualifications

    “I AM THE PERSON CAPITAL GROUP IS LOOKING FOR.”

    • You are currently pursuing a bachelor’s degree in junior standing (psychology, sociology, or business a plus)
    • You have a cumulative GPA of 3.0 or above
    • You can think independently yet actively contribute in a collaborative environment.
    • You are a clear and thoughtful communicator.
    • You have developed critical thinking skills
  • Industry
    Investment Management
  • About Us

    Through nine decades, Capital Group’s goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. Private ownership allows us to keep our eyes on the long term while more than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day.