seeking Literacy ProgramSpecialists to join our team and change the lives of those we serve! The ideal candidate for these positions willunderstand, support, practice and promote the San José Way of libraryinnovation and the Mission, Vision, & Values statements of the City of SanJosé and the San José Public Library; demonstrate leadership and a commitmentto active customer service; have knowledge of current literacy technology andtrends; have experience working with a diverse community and staff; and enjoyworking in a fast-paced, innovative team environment. Literacy Program Specialists are responsiblefor coordinating programs and services provided by the library. Literacy Program Specialists are communityconnectors. They identify community needs, collaborate with partnerorganizations, and guide library customers to information and helpfulresources. Specialists are responsible for performing a variety of professionalduties including: implementing grants; planning/implementing or findingpartners for library programs; conducting community outreach; evaluating theeffectiveness of programs, computer software, and online learning tools;formulating a strong partnership with the Librarys Adult and Family Literacydepartment, Partners in Reading; and having knowledge of current literacytrends. These positions may include evenings and weekend shifts. We are currently recruiting two literacyprogram specialists with strong communication skills for our San José Learns(SJ Learns) and San José Promise (SJ Promise) programs. SJLearns was established in 2015 and over the two years of this program, 16 schoolsin San José were able to provide enhanced after-school services to support morethan 1,100 K-3rd grade students who were at-risk of not learning at grade level.You will support SJ Learns 2.0 which will include a competitive grant process,implementation of best practices, associated program evaluation and reporting toensure quality services and align these efforts with the literacy goals of theSchools/City Collaborative. TheLiteracy Program Specialist for SJ Learns will be responsible for: * Connectinggrant-funded programs with efforts to support the Schools/City Collaborative * Supportingthe development of a city-wide learning collaborative between City, SchoolDistrict, and partner organizations; and * Ensuring that all related programs are assessedfor quality standards and student achievement. SJPromise is aimed at eliminating financial barriers to college, and supportingcollege and career readiness for San José public school students fromlow-income families. You will be responsible for coordinating communitypartnerships with programs such as Work2Future, SJ Works and implementing anonline learning platform that supports college and career readiness programs. TheLiteracy Program Specialist for SJ Promise will be responsible for: * Coordinatingwith local college readiness programs through the Schools/City Collaborative,Santa Clara County Office of Education, and other partners * Partneringwith high school graduation and higher education admissions programs * Implementingan online learning platform that supports both SJ Promise and SJ Learns * Supportingthe development of career readiness content on the online platform thatcompliments and advances current programs supported by partner City Departments This recruitment may be used to fill multiplepositions in this, or other divisions or departments. If you are interested inemployment in this classification, you should apply to ensure you areconsidered for additional opportunities that may utilize the applicants fromthis recruitment. This is a temporary position with the LibraryDepartment and is approved through June 30, 2018. However, funding has been secured throughJune 2019. Any extension of thisposition is subject to approval. Competencies **** The ideal candidate will possess thefollowing competencies, as demonstrated in past and current employmenthistory. Desirable competencies for thisposition include: Job Expertise Demonstratesknowledge of and experience with applicable professional/technical principlesand practices; including literacy materials, techniques, methodologies and/orprinciples and practices of adult literacy programs; tutoring techniques andassessment; handling sensitive and confidential information; Citywide anddepartmental procedures/policies and federal and state rules and regulations. * Experience providing educational support to K-12 students * One year experience interfacing with schools and schooldistricts, afterschool and out of school time education providers, college andentry programs especially focused on high school participants. CommunicationSkills - Effectively conveys information andexpresses thoughts and facts clearly, orally and in writing; demonstrateseffective use of listening skills and displays openness to other people's ideasand thoughts. ** ** Computer Skills- Experienced with common business computer applications including but notlimited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. ** ** **Team Work and Interpersonal Skills -**Develops effective relationships with co-workers and supervisors by helpingothers accomplish tasks and using collaboration and conflict resolution Collaboration - Develops networksand builds alliances; engages in cross-functional activities. Customer Service- Demonstrates the ability to anticipate customers' needs and deliver serviceseffectively and efficiently using professional demeanor. Initiative - Exhibitsresourceful behaviors toward meeting job objectives; anticipates problems, isproactive, and avoids difficulties by planning ahead; displays willingness toassume extra responsibility and challenges; pursues continuing educationopportunities that promotes job performance. Multi-tasking - Can handlemultiple projects and responsibilities simultaneously; has handled a widevariety of assignments in past and/or current position(s). Reliability- Completes qualitywork assignments in a timely and efficient manner; fulfills responsibilitiesand maintains confidentiality as appropriate. Analytical Thinking -Approaches a problem or situation by using a logical, systematic, sequentialapproach. MinimumQualifications 1. Education:Bachelor's Degree in Literacy, Education, Social or Human Services, or relatedfield. 2. Experience: One (1) year experience working in a literacyprogram EmploymentEligibility: Federal law requires allemployees to provide verification of their eligibility to work in this country.Please be informed that the City of San Jose will NOT sponsor, represent, orsign any documents related to visa applications/transfers for H1-B or any othertype of visa which requires an employer application. ** ** Selection Process Theselection process will consist of an evaluation of the applicant's training andexperience based on the application and responses to the Job SpecificQuestions. Only the candidates whose backgrounds best match the position willbe invited to proceed in the selection process. Additional phases of the selection process will consist of one or moreinterviews, one of which may include a practical/writing exercise. Youwill be prompted to answer the following job-specific questions during theonline application process. Please notethat there is a 4,000-character limit, including spaces, for each textresponse. 1. Briefly highlight some current trends in literacy which mayinclude: Internet and Web-based technologies, programming, and instruction thatare of interest to you. Also, describehow you keep abreast with current/future trends. 2. Describe your experience in using Microsoft Outlook, Excel, andWord. Include a description of the types of work you have done in each of theapplications. 3. Please indicate if you have experience using any of the followingonline tools (select all that apply): * Google Drive * Survey Monkey * Social media * Library e-resources Describe the project(s) or task(s) you complete using eachselected tool above. 4. Describe a work-related experience and your role in establishingand maintaining successful partnerships. 5. Describe your experience in creating and developing evaluations toensure that programs and services are of a high quality. Youmust answer all job-specific questions in order to be considered for thisvacancy or your application will be deemed incomplete and withheld from furtherconsideration. If you have questions about the duties of thesepositions, the selection or hiring processes, please contact Library Personnelat Personnel@sjlibrary.org. **Primary Location: ** **Work Locations: ** **Job: **Library **Organization: **City of San Jose **Schedule: **Full-time **Job Type: **Standard **Job Posting: **Apr 11, 2018, 5:06:43 PM