Job Description
The Sales Training Manager will help lead the Screening Core’s learning and development strategy, manage its implementation and measure its impact. Functional contributions will include helping design, develop and deploy role-based training programs that foster ongoing skill development in the areas of product knowledge, selling skills and general business acumen. This role will work cross-functionally with other Screening Core leads across sales, marketing and medical affairs. In collaboration with the Director of Sales Training and other team members, the Sales Training Manager will help align future training initiatives with organizational priorities as a way to help enable customers with cutting-edge, cancer screening technology .
RESPONSIBILITIES:
- Lead content development efforts to better support new and existing training opportunities with relevant educational resources.
- Develop an appropriate level of subject matter expertise needed to facilitate both virtual and classroom-based workshops in the areas of product knowledge, disease-state, selling skills and digital platforms (i.e. CRM).
- Deliver new hire onboarding programs, product launch training and advanced role-based training courses on a regular cadence.
- Collaborate with internal partners to develop and facilitate training workshops at national and regional sales meetings on a quarterly basis.
- Manage the communication, coordination and other logistical requirements needed to successfully execute future training initiatives.
- Partner with internal stakeholders and subject matter experts to identify, prioritize and address emerging training needs across the U.S. Sales Team.
- Evaluate and recommend the appropriate training modalities to improve knowledge retention and satisfaction among workshop attendees.
- Propose and pull-through new ideas to continually refine operational processes supporting the deployment of current and future training programs.
- Attend internal and external Train the Trainer programs to achieve proficiency in relevant topics needed to deploy new training workshops.
- Manage multiple priorities based on changing business needs.
- Support and comply with the organization’s Quality Management System policies and procedures.
- Manage assignment and tracking of elearning courses through LMS.
- Assess and prioritize areas of interest for continued personal/professional growth and development.
EXPERIENCE:
- 2+ years of HQ based or field based training experience in one or more of the following industries: Diagnostics, Pharmaceuticals, Biotechnology, Medical Device (2+ Years).
- 5+ years of sales experience in one or more of the following industries: Diagnostics, Pharmaceuticals, Biotechnology, Medical Device.
- Demonstrated understanding of project management skills with the ability to lead groups in successfully executing key project milestones and progam objectives.
- Applied understanding of adult learning principals, curriculum design and workshop facilitation.
- Demonstrated understanding of molecular diagnostics.
- Intermediate-to-advanced level of proficiency with the following computer software programs: PowerPoint, Excel, Zoom, and SharePoint.
- Demonstrated experience in presenting and facilitating training workshops (virtual and in-classroom).
- Experience in being able to adapt to ongoing changes with a high level of resilience and demonstrated leadership.
- Applied understanding of how to lead and influence without authority.
- Experience in working both independently and cross-functionally within a matrixed organization.
- Demonstrated experience in teaching sales processes, selling methodologies (i.e. Solution Selling, Challenger,etc.) and courses on general business acumen.
EDUCATION:
· Bachelors Degree in a related field as outlined in the responsibilities for this role.
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