Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is currently seeking a Practice Support Analyst to join our winning team, located in our Global Services Office located in Downtown Los Angeles. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration.

As the global outbreak of COVID-19 continues to unfold, Latham has taken precautions to help protect our people, clients, and the communities where we live and work.  This includes a shift to virtual work for the majority of our lawyers and staff.  This role will likely start virtually while the firm continues to evaluate the situation.

The Practice Support Analyst will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program including healthcare, life and disability insurance, flexible spending accounts, a 401k plan, and more! In addition, employees receive 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure.

As a Practice Support Analyst at Latham, you will provide a high level of support in the areas of litigation and transactional matters supported by the Practice Support Services (“PSS”) team within the Technology department. You will work on a variety of projects and provide advanced support to other members of the PSS team and members of the case teams on e-discovery document reviews, productions, as well as transactional deal rooms and other related client-matter projects, while accomplishing these and other critical functions:

• Working on technical projects of varying degrees of complexity, while ensuring those projects are completed on time and within specifications
• Understanding and following current protocols and best practices in the areas of electronically stored information (“ESI”) processing, technology assisted review (“TAR”), and production
• Providing training and support to attorneys, paralegals, staff, clients, and external users on document review databases, as well as the firm’s practice support software and tools (e.g. IPRO Eclipse, Opus2 Magnum, CaseMap, Case Notebook, etc.)
• Displaying flexibility and an ability to quickly learn new software, tools, and workflows
• Processing, converting, and validating data using IPRO eCapture, and various other tools
• Identifying issues during data processing and/or preparing review or production databases and addressing issues and/or working with other team members to escalate to subject matter experts or software provider as appropriate
• Making effective use of ancillary programs, such as text editors, spreadsheets, custom scripts/programs, batch files, databases and/or proprietary tools
• Providing support to project managers and members of case teams for database uploads, search queries, e-mail threading, document review database analytics, creation of custom tags, review batches, data overlays, exports, batch-printing, and reports
• Migrating data to/from transactional deal rooms to allow for analysis by dealing teams directly or utilizing contract analysis software
• Assisting with administration, technical maintenance, and archiving of the firm’s client-matter data
• Providing backup support while colleagues are busy or out of the office, including some project management assistance and weekend or after-hours work
• Keeping abreast of new technologies in the field of electronic discovery and document review, while working closely with the PSS management team to assess training and development needs
• Assisting with the testing and implementation of new software products or upgrades
• Participating in frequent conference and video calls to discuss and understand firm goals and strategies
• Sharing knowledge with colleagues (via e-mail, Knowledge Base, and other means) on best practices and common troubleshooting techniques for applications and systems supported by PSS
• Completing special projects on an as-needed basis

As a Practice Support Analyst, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Analyst must have a basic understanding of e-discovery and the e-discovery reference model (“EDRM”), as well as, basic knowledge and proficiency with at least one e-discovery (“EDD”) processing tool, such as eCapture, EnCase, Recommind, Relativity, etc. The ideal candidate should possess a solid basic understanding of database technology, including field types, analytics, indexing, and custom queries. The successful candidate must display the knowledge and proficiency in the use of batch files and/or custom scripts for the management and manipulation of files and data.

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An Associate’s degree or equivalent is required.  A Bachelor’s degree is desired. A minimum of four (4) years of relevant experience may be considered in lieu of a degree. A minimum of three (3) years of technical experience, preferably in a Legal environment or at a vendor specializing in providing legal technology processing services is desired.

Qualified candidates are encouraged to apply by clicking the ‘Apply Now’ link.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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