Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a ServiceNow Developer to join our dynamic Enterprise Service Management team in London or Manchester. ABOUT LATHAM & WATKINS Latham & Watkins is dedicated to hiring and developing the best and brightest. A key to Latham’s success and our continued ability to deliver the highest quality service to our clients is our “one-firm” culture – a spirit of teamwork and shared commitment to quality across our offices worldwide that has long distinguished Latham from other law firms. ABOUT THE ROLE The ServiceNow Developer, a key member of the ServiceNow team and is responsible for the design and development of custom applications on the ServiceNow platform. The Developer must be technically adept yet client focused in order to skillfully craft appropriate solutions.  The Developer creates and modifies features within the ServiceNow suite, assists with troubleshooting technical issues, contributes in ServiceNow training efforts, and creates site content. Other key responsibilities include:

• Participating in process flow analysis and process redesign along with stakeholders and team members.
• Performing intermediate to advanced level development tasks within the Service Catalog and most modules within the ServiceNow platform
• Creating and/or maintaining Service Catalog items, some of which require complex catalog development experience and knowledge.
• Creating and or maintaining components such as Server-side scripts, ACLS, Business Rules, UI Actions, UI Policies, AJAX using languages such as Javascript, Angular and Python.
• Developing client-focused solutions in the following modules - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, Service Portal.

ABOUT YOU Join our team if you have:

• The ability to manage, organize and disseminate information effectively.
• A minimum of 5 years’ ServiceNow development experience
• A minimum of 2 years’ experience working with JavaScript

And have:

• Well developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm.
• The ability to work in a team environment with a customer service focus.
• The ability to draft communications and guidelines.

We encourage you to apply! Successful candidates will not only be provided with an outstanding opportunity, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms. Latham & Watkins' lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. What sets Latham & Watkins apart is our commitment to our pro bono work and sustainability initiatives. Latham's dedication to pro bono work is a source of pride and reflects a fundamental part of the firm’s culture. For more information about our pro bono work, please click here. Latham & Watkins is committed to supporting the long-term sustainability of the environment, you can find more information on our sustainability programs by visiting our Latham Sustainability webpage. #LI-SW1

Required Skills Required Experience