Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Lemon Law Case Manager (Full-Time)
Salary Range: $25 – $30 per hour (DOE)
We are seeking an experienced Lemon Law Case Manager to join our growing legal team. This full-time, in-person position is ideal for candidates with California Lemon Law (Song-Beverly Act) or related legal case management experience who thrive in a fast-paced law firm environment.
This role focuses on managing Lemon Law and consumer warranty cases from intake through settlement or litigation handoff, with an emphasis on compliance, organization, and exceptional client service.
Key Responsibilities
Manage California Lemon Law cases from intake through settlement or litigation referral
Serve as the primary client liaison, providing regular case updates and education
Review and organize vehicle purchase agreements, warranties, repair orders, and service records
Track statutory deadlines, mileage thresholds, and repair attempt requirements under the Song-Beverly Consumer Warranty Act
Prepare Lemon Law demand packages, notices, and supporting documentation
Communicate with vehicle manufacturers, dealerships, defense counsel, and third parties
Coordinate inspections, expert evaluations, mediations, and hearings
Maintain accurate records in the firm’s legal case management system
Collaborate with attorneys and operations teams to ensure case readiness and valuation accuracy
Identify case risks, deficiencies, or compliance issues and escalate as needed
Required Qualifications
2+ years of Lemon Law, consumer protection, or legal case management experience
Working knowledge of California Lemon Law procedures and timelines
Experience managing a high-volume legal caseload
Strong organizational, documentation, and deadline-tracking skills
Professional, client-focused communication abilities
Preferred Qualifications
Direct experience with California Lemon Law (Song-Beverly Act)
Prior experience in a plaintiff-side law firm
Bilingual (Spanish preferred)
Experience using CASEpeer or similar legal case management software
Strong written communication and documentation skills
Job Details
Job Type: Full-time
Schedule: 8-hour shift
Work Environment: In-person
Compensation & Benefits
Competitive salary (based on skills and experience)
Sign-on bonus eligibility
401(k)
Health, dental, and vision insurance
Paid time off (PTO)
Paid sick leave
Work Location Requirements
Ability to commute to Irvine, CA (required)
Ability to relocate to Irvine, CA prior to start date (required)