Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is currently seeking a Global Technology & Documentation Training Coordinator to join our winning team, located in our Global Services Office in downtown Los Angeles. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration. The Global Technology & Documentation Training Coordinator will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program including healthcare, life and disability insurance, flexible spending accounts, a 401k plan, and more! In addition, employees receive 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure. As a Global Technology & Documentation Training Coordinator at Latham, you will be responsible for leading projects regarding the creation of technology training documentation at the firm and leading training and development initiatives. You will design, develop, and deliver a variety of software and hardware training services and documentation to the personnel of Latham & Watkins. The Coordinator identifies training needs of Latham employees via training requests, analysis, and help desk reports. You will act as mentor and provide support to practice office Technology Trainers, as well as these other critical functions:
As a Global Technology & Documentation Training Coordinator, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Global Technology & Documentation Training Coordinator must have knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 2016. Experience with Acrobat, iManage, Kronos, Intapp Time, Litera Change-Pro preferred. Knowledge and proficiency of various remote communication methodologies required, including, Remote Desktop Servics (RDS), VPN and RSA SecurID; Cisco Phone system, learning management system (LMS). Knowledge and proficiency in adult learning, including the ability to create high-level training courses that incorporate experiential learning activities to meet the needs and culture of the audience required. Experience in facilitating professional training programs, willingness and aptitude to learn new applications, and the ability to handle confidential and sensitive information with the appropriate discretion is also required. A Bachelor’s degree in Computer Science, Information Systems, or related field required. A minimum of two (2) years’ experience in instructional design and writing documentation for technology training. A minimum of three (3) years’ experience supporting technology through end-user training initiatives preferably in professional services organization. Relevant project management experience required. Qualified candidates are encouraged to apply by clicking the ‘Apply Now’ link. Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Ordinance. For information regarding family care and medical leave (CFRA), click here.
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