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Customer Experience Associate

Tentrr

Tentrr

Customer Experience Associate

New York, NY
Part Time
Paid
  • Responsibilities

    We’re looking for brilliant, empathetic and friendly outdoors enthusiasts to join our Tentrr Experience Team! Being apart of this team means you’re quick on your feet, an expert at using our website and have exceptional interpersonal skills. This team is the face of Tentrr and strives to make the Tentrr Camper Experience the very best it can possibly be.

    We look forward to your joining our team!

    Responsibilities:

    • Know everything there is to know about camping with Tentrr in order to answer any questions a customer might have
    • Provide friendly and efficient support to every Tentrr customer
    • Be a first point of contact to resolve issues via phone, email and live chat
    • Mediate discrepancies between users
    • Goal oriented and passionate for success
    • Ability to multitask flawlessly
  • Qualifications
    • ‘Nice person’ written all over you
    • Experience in a customer facing role
    • Sharp eye for detail
    • Excellent judgement and decisiveness under pressure
    • No qualms about going the extra mile
  • Industry
    Leisure, Travel and Tourism
  • Fun Fact
    Tentrr provides effortless camping!
  • About Us

    We make camping dirt simple. We work with private landowners, install amazing campsites and create effortless camping for campers, essentially connecting landowners with campers seeking to explore the great outdoors.