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Customer Service 1
- Responsibilities
PILOT FREIGHT SERVICES is seeking full time CUSTOMER SERVICE REPRESENTATIVES to work for our Union City Station, located in UNION CITY, CA. Varying hours; must be available to work nights and weekends.
RESPONSIBILITIES:
- Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
- Provide rate quotes on shipments
- Track & trace shipments progress and resolve any problems
- Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
- Update customer sheets
- Qualifications
- Must have some Customer Service background
- Must be detail-oriented
- Must have excellent computer and communication skills
- Must have the ability to multi-task in a high-paced environment
- IndustryLogistics and Supply Chain
- LocationsPhoenix, AZ • Pico Rivera, CA • Colton, CA • Fontana, CA • Fremont, CA • Richmond, CA • Tracy, CA • Denver, CO • Orlando, FL • Curtis Bay, MD • Romulus, MI • Richfield, OH • Harrisburg, PA • Spanaway, WA
- About Us
Pilot Freight Services is a leading freight forwarder and 3rd party logistics provider that ships heavy, bulky freight for business-to-business and business-to-consumer customers. Pilot’s customers include Fortune 100 companies to local businesses. The company focuses on providing customized solutions for customers, meaning Pilot excels when other carriers can’t!