PILOT FREIGHT SERVICES is seeking a FULL TIME INTERNATIONAL OPERATIONS AGENT for our DALLAS, TX STATION LOCATED IN DFW AIRPORT, TX. The hours for this position are M-F 08:00 - 5:00 PM

RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Timely preparation of rates and quotes for customers and overseas agents
• Coordinate the routing of import and export bookings with airline and ocean carriers
• Support the development of existing and new customers by working closely with your District Manager and the entire sales organization
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
• Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
• Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
• Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
• Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

Pilot Freight Services is a leading freight forwarder and 3rd party logistics provider that ships heavy, bulky freight for business-to-business and business-to-consumer customers. Pilot’s customers include Fortune 100 companies to local businesses. The company focuses on providing customized solutions for customers, meaning Pilot excels when other carriers can’t!