PILOT FREIGHT SERVICES IS SEEKING TO FILL A LOGISTICS BILLING ASSOCIATE POSITION FOR OUR DALLAS STATION LOCATED IN IRVING, TX. THIS POSITION WILL HELP WITH ADMINISTRATIVE DUTIES AND CUSTOMER SERVICE TASKS.

OPERATORS DUTIES BUT NOT LIMITED TO:

• Will perform recapping functions daily
• Will complete the cartage invoicing daily for both station drivers and last mile drivers
• Research and answer PN (Problem Notifications) and Chargeback Reports
• Answering customer email requests in a timely matter
• Answering incoming calls and performing basic customer service

SKILLS/COMPETENCIES 

• Detail oriented, capable of carrying out a given task with all details needed 
• Team player 
• Strong ability to work independently 
• Excellent phone and customer service etiquette  
• Goal Oriented 
• Moderate understanding of Excel

Pilot Freight Services is a leading freight forwarder and 3rd party logistics provider that ships heavy, bulky freight for business-to-business and business-to-consumer customers. Pilot’s customers include Fortune 100 companies to local businesses. The company focuses on providing customized solutions for customers, meaning Pilot excels when other carriers can’t!