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National Customer Service 1 - Part Time (Weekends)

Learn more about Pilot Freight Services
Pilot Freight Services

Pilot Freight Services

National Customer Service 1 - Part Time (Weekends)

Glen Mills, PA
Part Time
Paid
  • Responsibilities

    PILOT FREIGHT SERVICE is seeking PART TIME NATIONAL CUSTOMER SERVICES AGENTS for to work remotely and start as soon as possible. Saturday and Sunday 16 -20 hours

    RESPONSIBILITIES:

    • Answer and assist inbound customer calls
    • Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
    • Track & trace shipments progress and resolve any problems
    • Respond to customer email in designated account mailboxes
    • Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner

    QUALIFICATIONS:

    • Must have have enthusiasm and high energy 
    • Must be detail-oriented
    • Must have excellent computer and communication skills
    • Must have the ability to multi-task in a high-paced environment

    EXPERIENCE:

    • Entry level

    PHYSICAL REQUIREMENTS:  

    This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.

  • Industry
    Logistics and Supply Chain
  • About Us

    Pilot Freight Services is a leading freight forwarder and 3rd party logistics provider that ships heavy, bulky freight for business-to-business and business-to-consumer customers. Pilot’s customers include Fortune 100 companies to local businesses. The company focuses on providing customized solutions for customers, meaning Pilot excels when other carriers can’t!