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Jewelry Customer Service & Operations Specialist

Do Amore

Jewelry Customer Service & Operations Specialist
Houston, TX Entry-Level Paid

Compensation

$30,000-$40,000

Benefits

Meaningful Equity Vesting

Description

We are seeking a friendly individual who has a passion for jewelry, and loves going above and beyond for a customer. This is a full-time position local to Houston, TX.

Typical day to day role:

  • Replying to customers inquiries via email
  • Helping customers over the phone
  • Working with suppliers and manufacturers on fulfilling orders
  • Assisting customers with custom design ideas
  • Inspecting and shipping customers' rings
  • Taking beautiful photos of the rings for Instagram

Occasionally, your role will fall outside of the general "Customer Service" scope and you may work directly with the founder on:

  • Designing new rings for our line
  • Implementing new marketing ideas
  • Creating and posting social media updates
  • Other things! It is a startup and you will have to wear different hats from time to time!

This is NOT a commission based sales position! Instead we offer a salary and meaningful equity in the company. Commission would not make sense because our goal is not for you to upsell a customer. Our goal is for you to be as helpful as you can be to each customer, and help them find the perfect ring for them in their own budget.

Qualifications

If you think you would be the right fit, please reach out and help us change the world one ring at a time! We are really looking for someone whose passion for helping people shines through.

About Us

Do Amore is an ethical engagement ring and wedding ring brand. Every Do Amore ring also has a social impact component because every ring gives a person in a developing country access to clean water.

Fun Fact

In addition to ours ethics, every Do Amore ring gives a person access to clean water. This way a couple changes another life forever on their special day.
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