Jewelry Customer Service & Operations Specialist

Do Amore

Do Amore

Jewelry Customer Service & Operations Specialist

Houston, TX
Full Time
Paid
  • Responsibilities

    We are seeking a friendly individual who has a passion for jewelry, and loves going above and beyond for a customer. This is a full-time position local to Houston, TX.

    Typical day to day role:

    • Replying to customers inquiries via email
    • Helping customers over the phone
    • Working with suppliers and manufacturers on fulfilling orders
    • Assisting customers with custom design ideas
    • Inspecting and shipping customers' rings
    • Taking beautiful photos of the rings for Instagram

    Occasionally, your role will fall outside of the general "Customer Service" scope and you may work directly with the founder on:

    • Designing new rings for our line
    • Implementing new marketing ideas
    • Creating and posting social media updates
    • Other things! It is a startup and you will have to wear different hats from time to time!

    This is NOT a commission based sales position! Instead we offer a salary and meaningful equity in the company. Commission would not make sense because our goal is not for you to upsell a customer. Our goal is for you to be as helpful as you can be to each customer, and help them find the perfect ring for them in their own budget.

  • Qualifications

    If you think you would be the right fit, please reach out and help us change the world one ring at a time! We are really looking for someone whose passion for helping people shines through.

  • Compensation
    $30,000-$40,000
  • Benefits

    Meaningful Equity Vesting

  • Industry
    Luxury Goods and Jewelry
  • Fun Fact
    In addition to ours ethics, every Do Amore ring gives a person access to clean water. This way a couple changes another life forever on their special day.
  • About Us
    Do Amore is an ethical engagement ring and wedding ring brand. Every Do Amore ring also has a social impact component because every ring gives a person in a developing country access to clean water.