Your Responsibilities

Assisting with Customer and Product Support Training development including:

• Collaborating with Planning and Analytics Leader to develop training material
• Reviewing training material
• Organizing training into central location
• Planning training sessions with Customer Support Planning team
• Tracking and reporting Customer Support Planning activity status and communicating directly with Customer Support Planners when action is required
• Developing templates and guidance documents for common Customer Support activities
• Updating key performance indicator dashboards

What it Takes

• We need excellent communicators, who thrive on solving problems and working in a team environment. Ideally, you will be pursuing a degree in Business, Marketing, Engineering/Engineering Technology; others may apply.
• Good interpersonal skills, ability to negotiate conflict, work in teams
• Demonstrated experience in planning, organizing and time management

In addition, we require:

• Must be registered as a full-time student at a local university
• Must be able to commute to the work location on a daily basis
• Graduation date of May 2019 or later (this date will change, needs to be at least 1 academic year from the date the role is posted)
• Cumulative GPA of 2.8 or above
• 16 - 20 hours/week during the academic year
• 35 - 40 hours/week during the summer semester
• Knowledge of Microsoft Excel, Outlook, PowerPoint and Word

A strong candidate will also have:

• Experience developing and giving training
• Basic understanding of dealer/distributor network; with service and sales focus
• Knowledge of farm equipment business and familiarity with current tractor offerings
• Microsoft SharePoint

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Interns receive competitive compensation and are eligible for many of the benefits offered to full-time employees.

Deere & Company (NYSE: DE) is a world leader in providing advanced products and services and is committed to the success of customers whose work is linked to the land - those who cultivate, harvest, transform, enrich and build upon the land to meet the world's dramatically increasing need for food, fuel, shelter and infrastructure. Since 1837, John Deere has delivered innovative products of superior quality built on a tradition of integrity.