Job Description

SUMMARY:

This is an entry level position within our eStrike team. The team is responsible for the daily monitoring of email campaigns, providing reports, uploading creative content, and responding to eStrike related inquiries & issues.

RESPONSIBILITIES:   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Review and respond to requests, inquiries & issues related to Epsilon’s Automotive eStrike product
• Coordinate with other departments to fulfill / resolve inquiries (when necessary)
• Basic understanding of a CRM Solution Database and documenting transactions
• Assist in operational monitoring activities using internal tools
• Assist in report generation using pre-defined queries

The above outlines the principal work and responsibilities in the job and does not specify each and every task that might be performed.

QUALIFICATIONS:

• Prior data entry or quality control experience is required, 1 - 2 years;
• Working knowledge of Microsoft Office, including Word, Excel and Outlook required;
• Must have extreme attention to detail; 
• Must be able to follow documented procedures to ensure company compliance;
• Excellent verbal & written communication skills;
• Excellent time management skills
• Ability to work with extreme deadlines
• Willingness to work extended hours, if needed

Additional Information

WHEN YOU’RE ONE OF US, YOU GET TO RUN WITH THE BEST. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.

Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave™. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID® is the industry’s most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.

Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com

GREAT PEOPLE DESERVE GREAT BENEFITS

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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