Job Description

The MANAGER, TRAFFIC QUALITY is responsible for managing a team of Traffic Quality Specialists who work directly with client campaigns utilizing ad quality verification services, as well as managing a small campaign load of their own. This role oversees all aspects of campaign launch with verification tracking, live campaign monitoring of IVT, brand safety and viewability, and end of campaign analysis. This position works directly with Media Delivery and Account Management leaders to ensure campaigns are optimized to meet or exceed client goals. The Manager, Traffic Quality is comfortable discussing campaign details with internal teams and can easily communicate or present trends and verification vendor enhancements. This position focuses on team growth and retention, providing guidance and support to their direct reports’ individual career path and personal interests. A successful Traffic Quality Manager has a sense of urgency, interest in various client business models, has experience implementing operational efficiencies, new procedures and is a creative problem solver.

Responsibilities:

• Manage, Supervise and Mentor Traffic Quality Specialist team
• Work with 3rd Party ad quality vendors in managing campaigns, evaluating solutions, and ensuring proper reporting is provided
• Build high-level working relationships with Account Managers, Inventory and Delivery Teams with a focus on campaign strategy and internal and external communication and documentation
• Implement client campaigns within tight deadlines
• Successfully manage and optimize campaign performance with focus on brand safety, viewability and non-human traffic, noting performance trends
• Troubleshooting campaign tracking, creative implementation and reporting issues, escalating concerns with internal and external stakeholders as needed to resolve
• Work closely with Director, Traffic Quality Manager to develop and enhance processes, products, tools, and documentation to support team members and company goals
• Contributor to company-wide team communications and QBRs

Preferred Qualifications:

• Digital Media / Ad Operations / Account Management experience a plus
• 3-5 years of experience in a related environment, including experience in team management, computer forensics, sales support, and/or account management
• Knowledge of Fraud Detection operations and Third-Party ad serving tags
• Ability to work in an independent, ambiguous, and self-driven environment
• Strong analytical skills with the ability to recognize trends within the data to better optimize client campaigns 
• Strong Excel skills 
• SQL or Tableau experience a plus

Additional Information

GREAT PEOPLE, DESERVE GREAT BENEFITS We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

#LI-HA1

REF121670C