Job Description

The Marketing Project Manager role within the PMO will be responsible for managing multiple marketing projects throughout our lifecycle with quality and consistency.  Examples of the type of Marketing campaigns you will be working with include go-to-market launches, Analyst Relations, Events, Brand, and product awareness campaigns, etc.

Each project will require facilitating cross-functional communication and reporting on capacity, bandwidth, and other key performance metrics.   You will work to coordinate the efforts of various marketing functions including Creative, Product, Vertical, Operations, Analyst Relations, Public Relations, and Events to achieve the goal.

The team uses Workfront to manage projects and communication, experience utilizing Workfront in a system admin capacity is a plus.  The role may include working with back-end setup of layouts, users, forms, and templates; the preparation of views and reports that allow for visibility across the organization on deliverables.

RESPONSIBILITIES:

• Work with members of Marketing, Product, Creative and Operations to manage campaign milestones and projects with creative or operations deliverables – on time and within budget.
  • Example: Managing a go-to-market campaign that consists of content pieces across web updates, press releases, emails and social.   Or a brand awareness campaign that will be include swag and events.
• Keep the teams focused toward achieving the defined goals. Identify scope creep and solve issues and blockers. Escalate when appropriate.  
  • Example: A project is scoped to require 10 hours of work, but the stakeholders’ revisions and additions adds additional hours and complexity.
• Utilize Workfront templates as a starting point and build milestones, tasks, and subtasks within an appropriate timeline.
• Schedule and Lead Internal Team status meetings and send follow up notes with action items accordingly.
• Comfortable working with change and ambiguity.
  • Example:  We kicked off this year with an entirely new process due to some reorganization amongst teams while continuing to keep projects moving forward. You must be comfortable to handle these situations.
• Perform other duties and projects as assigned.
• Develop and improve process and workflow while establishing standards and best practices for the Project Management Org (PMO). Example: There are established processes that need to be adjusted per specific project needs. We often develop unique workflows or processes to meet the changing needs of our business. You should understand and contribute.
• Workfront system admin experience a plus:
  • Provide Marketing leadership with accurate and timely metrics via with a centralized view of projects to support the marketing campaigns.
  • Support Workfront adoption, usage, and training.
  • Build layouts and views that work for the different licenses and use cases.
  • Stay up to date on quarterly releases and improvements from Workfront and how they may help us.

REQUIREMENTS:

• Bachelor’s degree in business or related field.
• 3+ years’ experience in program & project management.
• Specific Skills & Abilities:
  • Self-motivated, detail oriented, and precision driven. Able to learn and apply new technologies.
  • Thrives in an ever-changing environment, often having to step into the “unknown” to solution new processes.
  • Demonstrates critical thinking skills with the ability to articulate shifting priorities efficiently and clearly with a Program or Project.
  • Ability to collaborate with multiple teams (Other PM’s, Creative, Product, Executives).
  • Consistent follow-up and ability to plan, and alert stakeholders to roadblocks or solutions. When issues arise, be prepared to concisely explain the challenge w/potential solution to stakeholders, teams and executives.
  • Anticipates and meets the needs of stakeholders (across all teams)
  • Ability to analyze data and feedback from multiple sources to understand trends and drive impactful changes.
  • Builds constructive relationships with team members both similar and different to self.
  • Strong interpersonal skills, including excellent written and oral communication skills.
  • Experience managing different stakeholders across an organization (Associates to C-level)
  • Confidence with sharing opinions/ recommendations teams, stakeholders, and executives. Ability to adapt communication style to various organizational levels from team members to executives.
  • Is an active listener and can translate that into healthy team building over time.
  • Experience defining, documenting, and deploying organizational processes.
  • Experience managing multiple simultaneous projects across different campaigns and events. Effectively prioritizing and executing tasks in a high-pressure environment.
  • Experience in defining, enforcing, and tracking key business metrics.

PROGRAM KNOWLEDGE:

• Project Management software: Workfront & JIRA
• Adobe Creative Cloud
• Microsoft Office 365
• Mac/PC platform literate

Additional Information

WHEN YOU’RE ONE OF US, YOU GET TO RUN WITH THE BEST. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

GREAT PEOPLE DESERVE GREAT BENEFITS

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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