Job Description

The Account Management Specialist supports the Sr. Account Manager, Lead/Account Manager with project management and program execution across internal cross teams while also providing our clients with exceptional service. In this role, the Account Management Specialist is accountable for the tactical execution of campaigns and development of promotional programs to allow us to maintain and optimize client revenue in an ROI-focused environment, ultimately to help grow market share.

Campaign Launch Execution, Process & Project Management:

• Demonstrate expertise in all Epsilon Account Management tools and processes
• Create and maintain project timelines
• Facilitate daily internal team coordination on tasks/program deliverable
• Assist in the execution of launches with cross-teams
• Perform Quality Assurance on campaign launches

Campaign Delivery & Performance:

• Monitor campaign activity to identify any potential opportunities/risks and optimize as needed
• Monitor program performance to proactively identify issues for resolution
• Manage performance/KPI reporting

Client Promotions:

• Manage and maintain client promotions and programs against the client marketing calendar
• Build and execute all client promotions in a timely and accurate manner
• Other duties as assigned ****

Requirements:

• Bachelor’s Degree or equivalent experience
• 1-3 years of in account management, project management and/or digital industry preferred
• Excellent client service acumen, presentation and writing skills
• Proficient in Excel, Word, PowerPoint
• Self-starter who thrives in a dynamic, fast-paced work environment
• Ability to manage and prioritize multiple tasks and projects
• Ability to learn quickly and think strategically

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture : https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon : https://www.epsilon.com/us/about-us/epic-blog
• DE &I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR : https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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